Experience

Epsilyte LLC
• Logistics Coordinator

  • Feb 2021 - Present


SOS Senior Retirement Planning

• Executive Assistant

  • Jun 2019 - Feb 2021

  Licensed for Life & Health Coordinate executive communications, handling inbound calls, interfacing with clients via phone, email and in person. Coordinate schedule for internal meetings and client opportunities. Licensed for Life & Health Coordinate executive communications, handling inbound calls, interfacing with clients via phone, email and in person. Coordinate schedule for internal meetings and client opportunities.



ChemPoint

• United States
• Chemical Manufacturing
• 200 - 300 Employee

• Customer Service Representative

  • Jun 2018 - Jun 2019

  • Place and process customer product orders using various systems while ensuring efficiency and high attention to detail. • Collaborated closely with sales team, 3rd party providers and logistics team to best meet the needs of the business and customer. • Assisted in resolving sensitive customer incidents with a focus on preventative measures. • Created and implemented new ideas for improvement of existing processes. • Place and process customer product orders using various systems while ensuring efficiency and high attention to detail. • Collaborated closely with sales team, 3rd party providers and logistics team to best meet the needs of the business and customer. • Assisted in resolving sensitive customer incidents with a focus on preventative measures. • Created and implemented new ideas for improvement of existing processes.



Flint Hills Resources

• United States
• Oil and Gas
• 700 & Above Employee

• Customer Service Supervisor

  • Feb 2013 - Feb 2018

  • Provided support and oversight to a customer service team of six reports. • Ensured a collaborative environment by hiring and training team-oriented employees with strong critical thinking and problem-solving skills. • Cultivated strengths of team members, allowing opportunity for learning and growth. • Demonstrated excellent attention to detail, ensuring prompt deliveries and adequate supply to customer’s various locations on vendor managed account. • Improved efficiency assigned as pricing administrator by actively identifying pricing discrepancies and updated market settlements in collaboration with the accounting department and sales team, resulting in a significant reduction in aged accounts receivable. Show less