Delene McConnaha

Membership and Academic Programs Manager at Hoover Presidential Foundation
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Location
US

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5.0

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/ Based on 2 ratings
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Michele Herlein

Delene is a conscientious, hard working professional who loves learning. She brings great loyalty, energy, and drive to her work. Delene is a joy to work with, I am glad to know her as both a colleague and a friend.

Sylvia Roba

Delene was the best kind of colleague to have: she always took responsibility for her share of the work, looked for opportunities to support the team and was very easy to get along with. The quality of her work was always excellent. She is the best of both worlds--a team player and a strong individual performer.

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Experience

    • United States
    • Museums, Historical Sites, and Zoos
    • 1 - 100 Employee
    • Membership and Academic Programs Manager
      • Mar 2010 - Present

    • Academic Programs Manager
      • 2010 - 2013

    • United States
    • 1 - 100 Employee
    • Organizational Development Specialist
      • Jun 2006 - Dec 2008

      PERFORMANCE MANAGEMENT •Managed the Performance Management system for 545 employees. Developed a consistent methodology for performance evaluations and generated timely and accurate reporting. •Project leader for Performance Management team to assist in the transition to a performance management and succession planning system. CHANGE MANAGEMENT •Consulted in planning approach to large scale organization changes •Supported organizational changes by creating and delivering professional presentations, job aids, and other materials. TRAINING AND COACHING •Created computer-based training, manuals and job aids that saved the company thousands of dollars in travel expenses for the sales department and provided a consistent method to the sales approach. •Conducted train-the-trainer sessions resulting in people feeling enabled and empowered to be of greater benefit to their department. •Designed and developed instructional design training materials and technical operating manuals. •Took every opportunity to coach individuals when asked for help -- Coaching in the Moment – which gave employees the help they needed in facing various situations. BUSINESS PROCESS AND WORK INSTRUCTION DESIGN AND DEVELOPMENT •Business Process Consultant partnering with the organization to achieve organizational effectiveness by creating and/or enhancing business processes and assisting process owners and super-users in the continuous evaluation and improvement of their methods and procedures. •Facilitator for the Business Process Redesign (BPR) team sessions, documenting existing and developing future business processes. for the company’s fleet order-to cash and procure-to-pay processes. •Developer of computer based simulations using PeopleSoft User Productivity Kit (UPK) creating work instructions to support new business processes. PROGRAM MANAGEMENT •Supervision of the employee development program.

    • United States
    • Organizational Development Specialist
      • 2006 - 2008
    • Organizational Development Specialist
      • 1998 - 2008

Education

  • University of Illinois Urbana-Champaign
    Music Performance
    1976 - 1979
  • St. Ambrose University
    Organizational Leadership
    2008 - 2008
  • Blackhawk Community College
    Certificate, Human Resource Management
    2010 - 2010
  • Midland University
    BA, Music and Theatre Performance
    1971 - 1975

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