Experience

Springdales School Dubai

• United Arab Emirates
• Education Administration Programs
• 100 - 200 Employee

• Front Office Executive

  • Nov 2021 - Present



Crowne Plaza® Hotels & Resorts

• United States
• Hospitality
• 700 & Above Employee

• Guest Service Associate (Telephone Operator)

  • Feb 2018 - Oct 2020

  •Directs call to guest rooms, staff and departments through the PBX system • Logs all wake-up call requests and performs wake-up call services • Knows what action to take when an emergency call is required • Assists in reporting Engineering and IT service complaints and problems • Fully equipped and adhere of health and safety, fire and bomb threat procedures • Employed to do paper works consist of Guest profile updating in PMS and filling FRRO C Forms •Directs call to guest rooms, staff and departments through the PBX system • Logs all wake-up call requests and performs wake-up call services • Knows what action to take when an emergency call is required • Assists in reporting Engineering and IT service complaints and problems • Fully equipped and adhere of health and safety, fire and bomb threat procedures • Employed to do paper works consist of Guest profile updating in PMS and filling FRRO C Forms