Experience

Ottawa Humane Society

• Canada
• Veterinary Services
• 1 - 100 Employee

• Veterinary Assistant

  • Jul 2022 - Present



Claire Place Veterinary Hospice

• Ottawa, Ontario, Canada

• Client Services Representative

  • Jun 2022 - Present



VetStrategy

• Canada
• Non-profit Organizations
• 300 - 400 Employee

• Veterinary Assistant

  • Dec 2020 - Aug 2022

  Team lead working with several client care representatives and veterinary assistants to provide quality services to Ottawa-Gatineau and area residents and their pets. Duties include answering phones, greeting clients, assisting with patient triage, responding to e-mails, addressing customer complaints, assisting clients with feline and canine nutrition choices, restraining pets for procedures, aiding in post-surgical patient care and leading the client care and veterinary assistant team to success. Show less



Ren's Pets

• Canada
• Retail
• 100 - 200 Employee

• Team Lead

  • Apr 2019 - Dec 2020

  An incredible opportunity to work with like-minded individuals to help pet parents across the city. Duties included working at the cash register, answering phones, receiving shipments, addressing customer concerns, making food/supplement and toy recommendations, ensuring the store was clean and organized, working with local rescue groups, attending community events and periodically meeting with head office. An incredible opportunity to work with like-minded individuals to help pet parents across the city. Duties included working at the cash register, answering phones, receiving shipments, addressing customer concerns, making food/supplement and toy recommendations, ensuring the store was clean and organized, working with local rescue groups, attending community events and periodically meeting with head office.



Country Club For Pets

• London, Ontario, Canada

• Shift Supervisor

  • Oct 2017 - Apr 2019

  Ensured the cleanliness of the kennel facilities and the happiness and wellness of kennel guests. Duties included answering the phones, responding to e-mails, booking appointments, assisting with training and agility classes, basic dog grooming, supervising group play, walking dogs, daily deep cleaning and supervising other kennel attendants. Ensured the cleanliness of the kennel facilities and the happiness and wellness of kennel guests. Duties included answering the phones, responding to e-mails, booking appointments, assisting with training and agility classes, basic dog grooming, supervising group play, walking dogs, daily deep cleaning and supervising other kennel attendants.



PetSmart

• United States
• Retail
• 700 & Above Employee

• Dog Groomer Trainee

  • Aug 2016 - Oct 2017

  Duties included bathing, drying and brushing dogs, answering phones, booking appointments and providing a positive experience for both pets and their parents Duties included bathing, drying and brushing dogs, answering phones, booking appointments and providing a positive experience for both pets and their parents



Camp Starlight

• United States
• Recreational Facilities
• 1 - 100 Employee

• Camp Counselor

  • May 2015 - Aug 2016



Youth Opportunities Unlimited

• Non-profit Organization Management
• 100 - 200 Employee

• Dynamic Dozen

  • 2014 - 2014