Delaney M. Cave

Senior Software Engineer at ATPCO
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Contact Information
us****@****om
(386) 825-5501
Location
Washington DC-Baltimore Area
Languages
  • English Native or bilingual proficiency

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Credentials

  • AWS Serverless Immersion Day Participant
    Amazon Web Services (AWS)
    Feb, 2023
    - Nov, 2024
  • End-to-End JavaScript Testing with Cypress.io
    LinkedIn
    Dec, 2021
    - Nov, 2024
  • Learning MongoDB
    LinkedIn
    May, 2020
    - Nov, 2024
  • Spring: Spring Security
    LinkedIn
    May, 2020
    - Nov, 2024
  • Designing RESTful APIs
    LinkedIn
    Feb, 2020
    - Nov, 2024
  • Microservices: Asynchronous Messaging
    LinkedIn
    Feb, 2020
    - Nov, 2024
  • ICAgile Certified Professional Certification (ICP)
    ICAgile
    Jul, 2016
    - Nov, 2024
  • NSTISSI (CNSS) No. 4011 - Information Systems Security Professionals
    -
    May, 2016
    - Nov, 2024
  • AWS Certified Developer - Associate
    Amazon Web Services (AWS)
    Apr, 2017
    - Nov, 2024

Experience

  • ATPCO
    • United States
    • Airlines and Aviation
    • 400 - 500 Employee
    • Senior Software Engineer
      • Jan 2022 - Present

    • Software Engineer
      • Jul 2019 - Jan 2022

  • Accenture
    • Ireland
    • Business Consulting and Services
    • 700 & Above Employee
    • Application Architect Specialist
      • Jan 2018 - Jul 2019

    • System Developer
      • Jul 2016 - Jan 2018

  • Syntelligent Analytic Solutions, LLC
    • United States
    • Defense and Space Manufacturing
    • 1 - 100 Employee
    • Social Media Assistant
      • Sep 2015 - Jun 2016

      -Manage Social media profiles using various social media tools for the company to increase traffic and company interest. Then analyzing user activity to help promote the company and increase user experience.

    • IT Helpdesk Technician
      • Nov 2014 - Sep 2015

      The Help Desk Specialist I is responsible for providing Tier 1 help desk support including telephone and email support to end-user community on SharePoint related problems, questions, and use. Provides first-level problem resolution on the telephone or email with users; and walks the user through a series of steps to determine problem; classifies level, priority, and nature of problem. Opens, tracks, and closes trouble tickets; ensures problem ownership and promotes end-user satisfaction.Responsibilities:During designated business hours, personnel will respond to all calls and email inquiries within five minutes of receipt. Upon receipt of an inquiry or trouble issue, they will create a Help Desk ticket via Microsoft SharePoint. Within 30 minutes of resolution, the Help Desk Specialists will document the appropriate solutions via SharePoint.Typical day-to-day Tier 1 issues include:Granting Read/Write/Contribute access to SharePoint folders/groupsResetting passwords and editing account information.Enabling/disabling and granting user rolesManagement of user hierarchyAnswering General Web Form QuestionsAdding and updating existing data field dataUploading documents in web forms/SharePoint.Document editing/versioningCreating SharePoint lists Show less

Education

  • James Madison University
    Bachelor of Science (BS), in the works, Computer Science, mathematics minor
    2012 - 2016
  • Lord Fairfax Community College
    General Education, Math, English
    2011 - 2012

Community

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