Experience

7e Investments

• United States
• Investment Management
• 1 - 100 Employee

• Director of Operations

  • Dec 2022 - Present

  Champion the company's operational initiatives to optimize processes, streamline workflows, and leverage data-driven insights to drive efficiency, scalability, and cost savings.

• Director of Asset Management

  • May 2022 - Feb 2023

  Santa Barbara, California, United States Lead portfolio asset acquisition, management, strategy, and progress analysis



Direct Relief

• United States
• Civic and Social Organizations
• 100 - 200 Employee

• Senior Manager, Continuous Improvement

  • Aug 2019 - Apr 2022

  Santa Barbara, California Area - Develop continuous improvement roadmap and strategy, coach team to identify and solve problems, and lead special projects, resulting in organizational efficiency increases - Partner cross-functionally with multiple departments to evaluate process effectiveness, deep diving with business teams where opportunities exist to identify areas for improvement and work with teams from ideation through implementation of value-add solutions, resulting in increased operational efficiency of 90% on a… Show more - Develop continuous improvement roadmap and strategy, coach team to identify and solve problems, and lead special projects, resulting in organizational efficiency increases - Partner cross-functionally with multiple departments to evaluate process effectiveness, deep diving with business teams where opportunities exist to identify areas for improvement and work with teams from ideation through implementation of value-add solutions, resulting in increased operational efficiency of 90% on a recent project - Designed and built Quality Management System and supporting processes to support the decision making of the organization through data driven analysis, documentation, and training management, which resulted in clarity of priorities for the organization and a framework to see problems as they arise - Lead organization wide trainings, teaching staff in a variety of areas: people management and development, effective coaching conversations, task organization and productivity improvement, data analysis and DMAIC problem solving Show less



Target

• Mexico
• Appliances, Electrical, and Electronics Manufacturing
• 1 - 100 Employee

• Senior Operations Manager

  • Apr 2018 - Jul 2019

  Rialto, CA • Led a team of 9 Operations Managers and 200 Team Members to operate the highest-performing Pack to Store Department within the Target through setting clear goals and expectations as well as continually developing leaders to improve both business acumen and leadership skills • Increased performance within the department by 14% from 2017 to 2018 by identifying operational inefficiencies and teaching team how to identify waste, analyze data and inputs, remove barriers, and engage the team to… Show more • Led a team of 9 Operations Managers and 200 Team Members to operate the highest-performing Pack to Store Department within the Target through setting clear goals and expectations as well as continually developing leaders to improve both business acumen and leadership skills • Increased performance within the department by 14% from 2017 to 2018 by identifying operational inefficiencies and teaching team how to identify waste, analyze data and inputs, remove barriers, and engage the team to solve problems • Created and developed a strategic roadmap for the business in order to create a clear vision and goals, teaching the team how to deep dive into the details and areas of the operation that are impacting the high-level metrics

• Continuous Improvement Manager

  • Jun 2017 - Mar 2018

  Rialto • Led Continuous Improvement Culture within building, using Lean Six Sigma Black Belt training to create infrastructure in which Senior Managers down to hourly employees are engaged in root cause discovery and problem solving which has led to a 22% improvement in DPMO • Mentored Operations Managers through DMAIC problem solving process and A3s resulting in successful projects, yielding a 6% improvement in quality throughout the building • Implemented specific Defect Codes across all… Show more • Led Continuous Improvement Culture within building, using Lean Six Sigma Black Belt training to create infrastructure in which Senior Managers down to hourly employees are engaged in root cause discovery and problem solving which has led to a 22% improvement in DPMO • Mentored Operations Managers through DMAIC problem solving process and A3s resulting in successful projects, yielding a 6% improvement in quality throughout the building • Implemented specific Defect Codes across all Operational Departments that systematically track errors which has resulted in visibility and availability of data allowing for root cause identification and countermeasures for largest problems

• Operations Manager - Pack to Store

  • Dec 2015 - Jun 2017

  Rialto, CA • Certified Executive Trainer: Successfully started up the first Pack to Store Department in Target history and shared learnings to the sites that followed; on-boarded Senior Manager and multiple Operations Managers; led the most productive Pack to Store Team in the Distribution Network • Supported Distribution center in Suffolk, Virginia through peak season by training teams how to proactively anticipate obstacles, which resulted in achieving plans 96% of the time and processing over 128k… Show more • Certified Executive Trainer: Successfully started up the first Pack to Store Department in Target history and shared learnings to the sites that followed; on-boarded Senior Manager and multiple Operations Managers; led the most productive Pack to Store Team in the Distribution Network • Supported Distribution center in Suffolk, Virginia through peak season by training teams how to proactively anticipate obstacles, which resulted in achieving plans 96% of the time and processing over 128k units in one shift; staffing strategy and process changes have remained sustainable through post-peak • Developed and oversaw initiatives within the department, and across the building, that are specific, measurable, and achievable in a given period of time by setting deadlines, delegating responsibilities, and overseeing team to ensure project success • Problem solved department quality errors through DMAIC approach which resulted in implementing multi-million dollar solution in every building across the Upstream Distribution Network and has reduced the most common error (40% of inaccuracies) to 0% with an ROI of 87% based on gained store sales from sending the correct freight to stores

• Executive Group Leader - Inbound

  • Jun 2015 - Nov 2015

  Rialto, CA • Led a team of 20 team members to accurately and efficiently process inbound volumes by setting achievable and strategic business plans that ensured freight was processed within a 48 hour deadline • Achieved top results within the building through leading an engaged and motivated team by adapting leadership style, holding team accountable to high standards of work, and creating a fun environment • Supported the highest volume building during peak season to assist leaders with managing… Show more • Led a team of 20 team members to accurately and efficiently process inbound volumes by setting achievable and strategic business plans that ensured freight was processed within a 48 hour deadline • Achieved top results within the building through leading an engaged and motivated team by adapting leadership style, holding team accountable to high standards of work, and creating a fun environment • Supported the highest volume building during peak season to assist leaders with managing team performance and building strategic and achievable plans

• Operational Intern

  • Jun 2014 - Jun 2015

  Rialto, CA • Learn the operations of Warehousing, Inbound, and Outbound departments in order to direct and inspire teams of 15-25 to achieve 100% results in productivity, safely, quality, and job knowledge • Monitor and assist team, ensuring plans are succeeding, and adapting when needed by generating creative solutions in order to remove obstacles



Azusa Pacific University

• Higher Education
• 700 & Above Employee

• Student

  • 2012 - 2015

  Azusa, California Summa Cum Laude



Office of Career Services

• United States
• Entertainment Providers

• Career Services Ambassador

  • Aug 2013 - May 2014

  Azusa Pacific University • Stimulate student knowledge and interest of the resources available at the Office of Career Services in order to further professional student development at APU through establishing relationships with partners on campus and proactively seeking out new and unreached segments of Azusa Pacific University • Engage in student leadership training on campus, developing as an individual and leader through participating in events like “Imago Dei,” which is dedicated to the exploration and… Show more • Stimulate student knowledge and interest of the resources available at the Office of Career Services in order to further professional student development at APU through establishing relationships with partners on campus and proactively seeking out new and unreached segments of Azusa Pacific University • Engage in student leadership training on campus, developing as an individual and leader through participating in events like “Imago Dei,” which is dedicated to the exploration and education of diversity Show less



Scholars for Business Achievement (SBA)

• President

  • May 2013 - May 2014

  Azusa Pacific University • Lead and develop a group of 20 competitive APU School of Business and Management students who envision, plan, and execute programs and events that strive to create extraordinary business men and women • Develop leadership, management, and organizational skills while leading and overseeing the marketing, events, outreach, and mentorship teams while working to maximize individual strengths and organizational efficiency

• Peer-to-Peer Mentorship Manager

  • Jan 2013 - May 2013

  Azusa Pacific University • Re-developed SBA’s Peer-to-Peer mentorship program, which provides leadership and counsel from SBA students to APU business students, or prospective business students • Directed and led a committee that planned and presented Azusa Pacific University’s first annual Car and Art Show featuring classic cars, the fire and police departments, APU student art, a silent auction, raffle, family activities, and food while raising over 3,000 dollars

• Executive Intern - Human Resources

  • Jun 2013 - Aug 2013

  • Oversaw Super Target store during 4 hour shifts by organizing people, teams, resources, and deadlines, in order meet business needs which resulted in personal leadership and management development • Established rapport with near 200 employees through leading by example in order to build positive store culture resulting in a cheery store with happy guests • Created expectations worksheet for interns to utilize while managing the building in order to ensure all expectations were… Show more • Oversaw Super Target store during 4 hour shifts by organizing people, teams, resources, and deadlines, in order meet business needs which resulted in personal leadership and management development • Established rapport with near 200 employees through leading by example in order to build positive store culture resulting in a cheery store with happy guests • Created expectations worksheet for interns to utilize while managing the building in order to ensure all expectations were exceeded, which as a result of its success, was sent to all interns in the district by the District Manager • Implemented remedies for employees to increase RedCard Credit and Debit card sales by providing the 5 key selling points at each register Show less