Sr. Partner Account Manager

• Nov 2022 - Present

Partner Account Manager

• Mar 2022 - Nov 2022

Social Media Coordinator

• Jul 2019 - Present

Currently working with Kelly’s Olympian in Portland, OR. • Generate content and post to all major social media platforms (Facebook, Twitter and Instagram) • Attend shows and bar events to capture and present bar culture to followers • Analyze current social media reach and actively work to improve following and increase customer base Currently working with Kelly’s Olympian in Portland, OR. • Generate content and post to all major social media platforms (Facebook, Twitter and Instagram) • Attend shows and bar events to capture and present bar culture to followers • Analyze current social media reach and actively work to improve following and increase customer base

Practice Success Specialist (Account Manager)

• Feb 2021 - Mar 2022

• Collaborated with both the inside sales and onboarding teams to successfully launch new practice accounts• Utilized both SalesForce and Microsoft Excel to generate reports and track practice data to be used in communications with key practice contacts• Worked with practices to generate both short-term and long-term goals to drive revenue and reach company objectives• Educated practices on current Vetsource services and initiatives through effective communication both over the phone and via email • Scheduled and completed business reviews, trainings and other educational meetings by maintaining positive working relationships through the utilization of timely communication and scheduled follow-up• Assisted in the development of the new change in ownership process by sitting in on meetings, identifying possible oversights and contributing to process improvements Show less

Special Project Coordinator

• Mar 2020 - Feb 2021

• Educated practices on the change of ownership process by effectively communicating all associated steps and requirements.• Utilized the SalesForce platform to track communications and progress throughout each individual project. • Collaborated with the National Accounts and Account Management teams to acquire all necessary documentation and maintain communication with corporate accounts and individual practices.• Established a cadence for following-up with accounts to ensure that all steps associated with a change of ownership were completed in a timely manner. • Acted as a main point of contact for practices experiencing a change of ownership by seeking out answers to their questions and educating them on portions of the platform when needed. Show less

Customer Service Representative

• Jul 2018 - Mar 2020

• Assisted in the compilation and analysis of sales data to be used by reps in the field • Processed and coordinated the delivery of customer orders • Generated price quotes for sales representatives • Educated sales reps, distributors and end users on the uses and specifications of our many product lines • Provided top-tier customer service through efficient communication via phone and email • Assisted in the compilation and analysis of sales data to be used by reps in the field • Processed and coordinated the delivery of customer orders • Generated price quotes for sales representatives • Educated sales reps, distributors and end users on the uses and specifications of our many product lines • Provided top-tier customer service through efficient communication via phone and email

Leader in Training

• Feb 2018 - Jul 2018

• Contributed to merchandising ideas at team meetings • Stocked and restocked inventory when shipments are received • Delivered excellent customer service by greeting and assisting each customer • Addressed customer inquiries and resolve complaints • Contributed to merchandising ideas at team meetings • Stocked and restocked inventory when shipments are received • Delivered excellent customer service by greeting and assisting each customer • Addressed customer inquiries and resolve complaints

Keyholder

• Jul 2016 - Jan 2018

• Provided excellent customer service to customers in a high traffic, retail environment • Designed and constructed various displays to introduce new products and promote customer engagement • Selected by management to provide training for new and future sales associates • Provided excellent customer service to customers in a high traffic, retail environment • Designed and constructed various displays to introduce new products and promote customer engagement • Selected by management to provide training for new and future sales associates

Collegiate Athlete- Volleyball

• Aug 2014 - Nov 2017

• Provided leadership and support for team as Captain (2017)• Formulated encouragement strategies based on assessments of individual strengths and athletic personalities• Ensured positive communication between team members• Mediated coach and team member relations

Fashion Show Production Assitstant

• Jan 2017 - Apr 2017

• Communicated with volunteers and rental companies to ensure a cohesive experience for all parties• Developed schedules for advanced planning and day-of tasks• Assisted in styling and organizing of fashion lines for various designers