Delaine Pillay

Consultation Research Officer at Nursing and Midwifery Board of Ireland
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Location
County Dublin, Ireland, IE

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Experience

    • Ireland
    • Hospitals and Health Care
    • 1 - 100 Employee
    • Consultation Research Officer
      • Mar 2022 - Present

      Education, Policy and Standards Department Education, Policy and Standards Department

    • Ireland
    • Higher Education
    • 700 & Above Employee
    • Graduate Student
      • Sep 2020 - Aug 2021

      Conducted policy-based research and quantitative and qualitative analysis whilst focusing on gender insecurities, including Gender-Based Violence (GBV) and access to sexual reproductive health services; the economic impact of Covid-19 on women; and the burden of care on women and exposure to Covid-19. Cultivated strong knowledge of gender, inequality and public policy. Collated, analysed and distributed statistical research data, effectively synthesising complex findings. Collaborated in cross-functional teams to perform social research and document key insights. Proposed and wrote detailed research reports. Gained academic exposure to critical oppressions, discriminations, politics and policies and their wider contexts. ● Achieved A+ for Master thesis titled “What are the Impacts of Health Crises on Gendered Insecurities: A Case Study of the Impact of Covid-19 on Women in South Africa using a Continuum Theory Lens.” ● Produced original analysis applying continuum of violence theory to current health crisis whilst examining gendered insecurities. Show less

    • South Africa
    • Higher Education
    • 700 & Above Employee
    • Deputy Faculty Registrar
      • Nov 2018 - Aug 2020

      Owned accountability for smooth execution of administrative functions within the Education Faculty Office to deliver exceptional service to various stakeholders. Drafted, amended and published critical documentation compliant with department regulations. Coordinated internal and external correspondence, championed quality reporting and supervised sophisticated information management. Facilitated comprehensive committee meetings and generated accurate tracking system updates.● Coordinated a successful Prize Giving Ceremony for 500 guests.● Managed office responsible for a caseload of 2000 students.● Led training to empower four new joiners in best administrative practices and faculty procedures. Show less

    • Faculty Officer, Faculty of Engineering & the Built Environment
      • Apr 2015 - Oct 2018

      Implemented complete academic administration lifecycle for designated faculty. Expertly navigated Student Information Management System (SIMS) to process research proposals, information and submissions. Performed inspections on registration details to strengthen data quality and accuracy. Employed thorough understanding of organisational practices to process applications for cases requiring special treatment. Deputised in absence of Faculty Registrar to uphold high standards of operational functions.● Introduced novel systems to reduce average of daily administrative errors from 20 to maximum of one, eliminating information backlogs.● Streamlined processes to eliminate inefficiencies, resulting in enhanced user experience at multiple levels. Show less

    • Block Administrator for 4th Year Medical Programme, Centre for Health Science Education
      • Mar 2011 - Mar 2015

      Supported multidisciplinary team with administrative activities by updating website with daily content, preparing learning materials and crafting high quality reports. Organised timetables for up to 400 students, reserved venues and verified details with staff members across multiple departments. Prioritised and resolved student and staff queries. Performed routine and ad-hoc office clerical duties including student correspondence and filing.● Designed website framework to facilitate convenient access to online materials. Show less

    • Marketing and Course Administrator
      • Apr 2009 - Nov 2010

      Assisted in curriculum development, quote generation and preparation of teaching facilities. Devised and actioned proven marketing strategies to attract prospective students. Generated weekly reports for management and conducted database mining. Tracked rate of incoming enquiries and conversions to identify areas of improvement. Consulted and liaised with students throughout the registration process. ● Achieved and maintained 24-hour response time for enquiries. Assisted in curriculum development, quote generation and preparation of teaching facilities. Devised and actioned proven marketing strategies to attract prospective students. Generated weekly reports for management and conducted database mining. Tracked rate of incoming enquiries and conversions to identify areas of improvement. Consulted and liaised with students throughout the registration process. ● Achieved and maintained 24-hour response time for enquiries.

Education

  • University College Dublin
    Master of Arts - MA, Gender Studies
    2020 - 2021
  • University of the Witwatersrand
    Bachelor of Arts Honours, Sociology
    2017 - 2018
  • University of the Witwatersrand
    Bachelor of Arts (Part Time), Sociology; Business Administration and Management
    2012 - 2015
  • Durban University of Technology
    National Diploma, Marketing Management
    2007 - 2007
  • Durban University of Technology
    National Diploma, Public Relations Management
    2004 - 2006
  • Lakehaven Secondary School
    1999 - 2003

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