Experience

UAP Inc.

• Canada
• Motor Vehicle Manufacturing
• 700 & Above Employee

• Project Manager - Data protection and Security

  • May 2023 - Present

  As the lead of the project to comply with Bill 25, I was tasked with reviewing and ensuring compliance of more than 200 applications and 60 websites. I conducted a comprehensive review to evaluate the alignment of each application with the law, managed 10 workstreams, and leveraged Varonis and OneTrust solutions to enhance visibility on unstructured data. In a fast- moving global environment, I successfully led the project by leveraging effective collaboration with third-party stakeholders. By leveraging my leadership skills and technical expertise, I not only turned around the project but also ensured compliance with Bill 25 across multiple platforms. Show less



Desjardins

• Canada
• Banking
• 700 & Above Employee

• Senior Project Director - CyberSecurity & Data management

  • Oct 2020 - Apr 2023

  As a Security Solutions Delivery Manager, I successfully implemented comprehensive security solutions to mitigate the risk of data leakage and protect personal information. I led teams consisting of experts in IT, Operations, and Security, ensuring technical fit, as well as Change Management and User Adoption teams to ensure seamless operationalization. With my experience in project delivery and management, I delivered multiple projects that satisfied both security and business aspects. My ability to collaborate effectively with stakeholders and manage change have allowed me to make a positive impact on any team I work with. Projects include data protection, infrastructure protection, data virtualization, event logging and access control. Show less



CN

• Canada
• Rail Transportation
• 700 & Above Employee

• SENIOR DIRECTOR – Programme & Portfolio Management Office

  • Jul 2019 - Jul 2020

  As Senior Director of the Business Transformation Office, I led the implementation of the department, shifting its focus from pure technical solution delivery to a business enabler and benefit delivery model. I collaborated closely with project delivery teams to actively manage interdependencies and mitigate risks of key IT projects. I also worked with business leaders to define and align business roadmaps to the portfolio, ensuring successful delivery of IT projects that meet business objectives. Show less



National Bank of Canada

• Canada
• Banking
• 700 & Above Employee

• SENIOR DIRECTOR – Transformation Client Contact Center

  • Nov 2017 - Jun 2019

  As an experienced professional with expertise in managing complex business transformations and leading change implementation, I have achieved significant progress in driving continuous improvement within the contact center. My focus on quality and teamwork, along with pursuit of excellence in organizational performance has allowed me to implement a smooth transformation of the contact center. Through the optimization of the team structure, I have been able to further enhance project benefit delivery for the Client Contact Center and improve customer experience in accordance with Banque's strategic objectives. Show less



Self-employed

• Hanoi, Vietnam & Montreal

• Program Management Office Lead – Big Data and Business intelligence

  • Mar 2017 - Sep 2017

  Recently created division with primary goal to increase revenue through Big Data models for marketing campaign and customer behavior analytics. Acts as principal advisor to the CEO & Big Data VP to operationalize project delivery. Undertake, formulate and execute the company strategy through the delivery of the Big Data program composed of 47 projects for one of the major Telecom company in Vietnam. Mentor for project managers and delivery team. Recently created division with primary goal to increase revenue through Big Data models for marketing campaign and customer behavior analytics. Acts as principal advisor to the CEO & Big Data VP to operationalize project delivery. Undertake, formulate and execute the company strategy through the delivery of the Big Data program composed of 47 projects for one of the major Telecom company in Vietnam. Mentor for project managers and delivery team.



Manulife

• Canada
• Insurance
• 700 & Above Employee

• Associate Vice-President - EPMO

  • Apr 2012 - Nov 2016

  Managed the enterprise portfolio of strategic and transformational initiatives and projects ($50M per year – 40 initiatives) with a focus on delivery optimization. Led the Project Management Office (PMO) transformation towards enterprise and strategic alignment. Oversaw the integration of delivery frameworks between PMO, finance, IT and strategic planning. Engaged and led project and portfolio teams (50 people), in both Waterfall and Agile environments. Main contact with the UK to drive business process improvement in project delivery. Show less



TD

• Canada
• Banking
• 700 & Above Employee

• Senior Director - Enterprise Portfolio Management Office - ePMO

  • Apr 2006 - Mar 2012

  Managed project delivery for business and strategic IT initiatives ($80M - 25 initiatives). Led the transformation of the EPMO towards business project management and benefit delivery. Partnered with finance and IT team to perform budget review and assess project costs. Acted as the voice of the business to lead and coach project professionals and project stakeholders. Enhanced project management practice improving recognition from TD Group EPMO. Managed project delivery for business and strategic IT initiatives ($80M - 25 initiatives). Led the transformation of the EPMO towards business project management and benefit delivery. Partnered with finance and IT team to perform budget review and assess project costs. Acted as the voice of the business to lead and coach project professionals and project stakeholders. Enhanced project management practice improving recognition from TD Group EPMO.



Keyrus

• France
• Information Technology & Services
• 700 & Above Employee

• Transformation Program Manager - Travel industry

  • Oct 2004 - Mar 2006

  Reorganized an e-commerce company delivery processes to increase its market value for successful buyout. Managed operations financial and budget review. Reorganized an e-commerce company delivery processes to increase its market value for successful buyout. Managed operations financial and budget review.



Access Commerce

• Montreal, Canada Area

• Project Manager & Business Consultant

  • Feb 2001 - Oct 2004

  Delivery of major digital solution projects (from $800K up to $2M and 10 to 25 resources) integrated with ERP & MRP solutions. Managed the customer business units involved in the project (Marketing, Engineering, Production, Finance, IT & Senior Management). Aligned the business model with the company eCommerce and Supply Chain strategies. Managed various services suppliers to deliver to manage the integration of the solution. Delivery of major digital solution projects (from $800K up to $2M and 10 to 25 resources) integrated with ERP & MRP solutions. Managed the customer business units involved in the project (Marketing, Engineering, Production, Finance, IT & Senior Management). Aligned the business model with the company eCommerce and Supply Chain strategies. Managed various services suppliers to deliver to manage the integration of the solution.



Baan

• Software Development
• 1 - 100 Employee

• Business Analyst

  • Jan 2000 - Jan 2001