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Bio
Experience
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Delonix Hotel
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Indonesia
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Hospitality
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1 - 100 Employee
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Jun 2023 - Present
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Jun 2023 - Present
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PT Jababeka Tbk
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Indonesia
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Real Estate
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300 - 400 Employee
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Front Desk Agent
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Feb 2023 - Jun 2023
Handle check-in to check-out procedures. Provide good service and impression. Make guests feel comfortable. Receive, record and handle requests and complaints. Handle check-in to check-out procedures. Provide good service and impression. Make guests feel comfortable. Receive, record and handle requests and complaints.
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TreePark Serviced Apartment Karawang
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Karawang, Jawa Barat, Indonesia
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Guest Service Agent
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Jun 2021 - Dec 2022
Build good relations with guests. Work with high integrityto be able to work with the team. Accommodate reports and resolve problems related to guest complaints. Handle the check-in process to check out and provide the best service. Build good relations with guests. Work with high integrityto be able to work with the team. Accommodate reports and resolve problems related to guest complaints. Handle the check-in process to check out and provide the best service.
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PT. Akur Pratama (YOGYA GROUP)
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Indonesia
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Retail
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700 & Above Employee
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Cashier
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Mar 2021 - May 2021
The main point in the retail sector is, of course, a customer transaction through the cashier. Process these transactions with accuracy, speed and focus. The main point in the retail sector is, of course, a customer transaction through the cashier. Process these transactions with accuracy, speed and focus.
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Resinda Hotel Karawang, Managed by Padma Hotels.
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Indonesia
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Hospitality
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100 - 200 Employee
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Front Office Trainee
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Sep 2019 - Feb 2020
Learned a lot about the front office department and what skills are required. As a front office, of course, you have to be able to make guests feel comfortable, accommodate all complaints and serve all their requests. Learned a lot about the front office department and what skills are required. As a front office, of course, you have to be able to make guests feel comfortable, accommodate all complaints and serve all their requests.
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Education
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SMKN 1 JATISARI
., Hospitality/Keramahtamahan