Experience

MR DIY Indonesia

• Indonesia
• Retail
• 400 - 500 Employee

• Quality Management

  • Feb 2023 - Present



PADMA SOODE INDONESIA, PT

• Indonesia
• Appliances, Electrical, and Electronics Manufacturing
• 100 - 200 Employee

• Quality Assurance Officer

  • Sep 2020 - Sep 2022

  • Coordinating correspondence activites, checking the completeness of supporting documents for incoming and outgoing units • Preparing and recording quality product in quality check sheet • Make reports if there are items that do not match the quantity or quality • Analyzing problems and quality issues • Control vendor and follow up quality problem • Coordination with vendor for update and document needed • Monitoring daily quality performance • Enter all data related to activity units into the database • Collect and controling document numbering, filling, sorting, and retrieval of archieved electronically or hard copy documentation (SOP, WI, form, quality documents) Show less



Traveloka

• Singapore
• Software Development
• 700 & Above Employee

• Customer Service Representative

  • Jan 2020 - May 2020

  • Handle all customer needs (complaints, refunds, rescheduling) • Answering all customer questions about the product • Escalating customers problem. • Make reports for all cases that customers ask • Handle all customer needs (complaints, refunds, rescheduling) • Answering all customer questions about the product • Escalating customers problem. • Make reports for all cases that customers ask