Experience

Cardinal Heating & Air Conditioning, Inc
• HVAC Engineer


Safelite AutoGlass

• United States
• Motor Vehicle Manufacturing
• 500 - 600 Employee

• Automotive Glass Technician

  • Feb 2014 - 2015

  • Customer service • Install replacement glass in vehicles after old glass has been removed and all necessary preparations have been made. • Replace all moldings, clips, windshield wipers, and other parts that were removed prior to glass replacement or repair. • Install, repair, or replace safety glass and related materials, such as back glass heating elements, on vehicles or equipment. • Communicate effectively with customer making sure work is done to customers satisfaction • Enter data after repair to ensure proper and accurate billing Show less



Madison Metropolitan School District

• United States
• Primary and Secondary Education
• 700 & Above Employee

• Program Lead

  • Oct 2006 - Mar 2009

  • Develop daily lesson plans • Supervise children of all ages • Encourage positive participation in all activities and events • Communicate effectively with a diverse group of parents on a regular basis • Follow risk management policies to ensure a safe learning environment • Organize facilities and equipment • Lead learning activities • Develop daily lesson plans • Supervise children of all ages • Encourage positive participation in all activities and events • Communicate effectively with a diverse group of parents on a regular basis • Follow risk management policies to ensure a safe learning environment • Organize facilities and equipment • Lead learning activities



AmeriCorps VISTA

• United States
• Government Administration
• 700 & Above Employee

• Tutor -Mentor

  • Oct 2007 - May 2008

  • Assign lessons and correct homework • Attend a variety of professional development workshops centered on learning goals, classroom management, student motivation and engaging learning activities • Mentor students to help them realize their full potential • Help students in difficult situations at home and in school • Encouraged and participated in community fund raising, getting parents involved • Multitask work with a large number of students to ensure the feeling of one on one guidance • Develop lesson plans Show less



Sitel Corporation

• United States
• Individual and Family Services
• 1 - 100 Employee

• Account Service Representative

  • Feb 2004 - Sep 2007

  • Data entry • Correspond with clients in a pleasant and helpful manner • Handle inbound and outbound calls • Organize files • Adjust client accounts • Data entry • Correspond with clients in a pleasant and helpful manner • Handle inbound and outbound calls • Organize files • Adjust client accounts



Holiday Inn Express

• United States
• Hospitality
• 700 & Above Employee

• Banquet Captain

  • Oct 2004 - 2005

  • Customer service • Manage intake of questions referred to the banquet hall • Assist guests with special requests during their visit • Effectively communicate with guests regarding comments, complaints and satisfaction • Prepare audio/video, lighting and decorations prior to event • Very detail oriented position to ensure that the guest is satisfied • Assist with all banquet service operations and ensure all requirements and service details are executed properly • Set up banquets, conferences, wedding and meetings according to plan and banquet event orders Show less