Experience

Testronic - Serbia

• Serbia
• Computer Games
• 1 - 100 Employee

• Player Support Professional

  • Dec 2022 - Present

  Dedicated and passionate Customer Support Specialist and a gamer at heart providing exceptional assistance to fellow gamers in the fast-paced world of online video games. Dedicated and passionate Customer Support Specialist and a gamer at heart providing exceptional assistance to fellow gamers in the fast-paced world of online video games.



Nexus Auto Transport

• United States
• Transportation, Logistics, Supply Chain and Storage
• 1 - 100 Employee

• Sales Agent

  • 2021 - 2022

  At Nexus Auto Transport, I held two pivotal roles, exemplifying my dedication to professionalism and excellence. Sales Agent - 2021: In 2021, I served as a Sales Agent, a vital position at Nexus Auto Transport. My focus was nurturing client relationships, expanding clientele, and boosting revenue. I prioritized exceptional customer service and trust-building. As a Sales Agent, I effectively conveyed our services' value, with deep auto transportation industry insight. This allowed tailored solutions and consistent revenue growth through persuasive communication. Dispatcher/Customer Support - 2022: In 2022, I transitioned to Dispatcher/Customer Support, a core role. I managed vehicle logistics remotely, maintaining real-time communication using digital tools like Slack, Zoom, and Email. I coordinated vehicle shipments, ensuring smooth transit and providing status updates. Engaging with customers nationwide, I resolved inquiries, guided on services, and upheld high-quality standards. In summary, at Nexus Auto Transport, I thrived in Sales and Dispatcher/Customer Support roles, embodying professionalism and dedication, crucial for the competitive auto transportation industry. Show less



CSM2017

• United States

• Warehouse Manager

  • 2021 - 2021

  CSM2017 serves as a primary distributor of Sunra's electric bicycles in Serbia. During my tenure in this role, I assumed various responsibilities that contributed to the efficient operation of the company. These included: 1. Quality Assessment: I undertook the crucial task of assessing the quality of incoming merchandise. This involved meticulous inspection and evaluation to ensure the highest standards of product excellence were consistently met. 2. Inventory Management: I maintained a weekly inventory of merchandise, diligently tracking stock levels and identifying items requiring repairs or replacement. This proactive approach aided in optimizing inventory control. 3. Enhanced Storage System: As part of my continuous improvement initiatives, I made significant enhancements to the existing storage system. This involved streamlining processes and implementing best practices to maximize efficiency and organization. 4. Employee Onboarding: I played a pivotal role in onboarding new employees. This encompassed training and familiarizing them with company procedures, quality standards, and safety protocols, ensuring a seamless integration into the team. 5. Spare Parts Distribution: I held the responsibility of managing the distribution of spare parts throughout Serbia. This involved meticulous logistics planning and coordination to ensure timely delivery and support for our clients and partners. My contributions in these areas were instrumental in maintaining the operational excellence of CSM2017 and further strengthening its position as a prominent distributor of Sunra's electric bicycles in Serbia. Show less



Wagen International

• Serbia
• Wholesale Import and Export
• 1 - 100 Employee

• Sales Clerk

  • 2019 - 2020

  Wagen International, a distinguished establishment within the automotive industry, specializes in offering a wide array of vehicle parts and accessories. During my tenure at WINT, I undertook pivotal responsibilities that contributed to the seamless operation of the organization, including: 1. Efficient Parts Procurement: I diligently utilized Wagen International's integrated system to swiftly locate and procure the precise vehicle parts requested by clients. This process demanded acute attention to detail and a comprehensive understanding of the extensive inventory, ensuring that customers received the correct parts promptly. 2. Inventory Management: In addition, I assumed the responsibility of maintaining a meticulously organized and up-to-date monthly inventory. This involved meticulous record-keeping, thorough stock monitoring, and the implementation of effective inventory control measures to optimize the availability of parts while minimizing excess or obsolete stock. My role at Wagen International was marked by a commitment to accuracy, efficiency, and professionalism, which contributed significantly to the company's reputation for providing exceptional automotive solutions to its clientele. Show less



Tamiska D.O.O

• Repair Technician

  • 2017 - 2018

  My initial employment opportunity marked the commencement of my professional journey as an apprentice in a cold storage facility. In this role, I engaged in a diverse range of tasks and responsibilities that encompassed the entire spectrum of facility maintenance and repair. Within the confines of the cold storage environment, I assumed a versatile role that demanded both technical aptitude and a strong work ethic. From the seemingly mundane task of replacing a malfunctioning lightbulb to addressing complex mechanical issues such as repairing a broken forklift, I embraced each challenge with a dedication to excellence. This apprenticeship allowed me to cultivate a hands-on understanding of facility maintenance, electrical systems, and mechanical equipment. It provided a valuable foundation for problem-solving, enhancing my troubleshooting skills, and instilling a deep sense of responsibility for ensuring the smooth operation of critical infrastructure. My experience as an apprentice in the cold storage facility underscored my adaptability, resourcefulness, and commitment to meticulous workmanship. It served as the cornerstone of my professional growth, emphasizing the importance of comprehensive knowledge and versatility in addressing the multifaceted demands of the workplace. Show less