Experience

DELAWARE CLAIMS PROCESSING FACILITY, LLC

• United States
• Investment Management
• 1 - 100 Employee

• Claims Analyst

  • Sep 2023 - Present



VEIC

• United States
• Non-profit Organizations
• 200 - 300 Employee

• People and Culture (HR) Intern

  • Jun 2023 - Aug 2023

  As a Human Resources Intern, I performed administrative tasks and supported daily HR activities. I developed skills in HR administration, talent acquisition, and project management while ensuring a positive HR experience. As a Human Resources Intern, I performed administrative tasks and supported daily HR activities. I developed skills in HR administration, talent acquisition, and project management while ensuring a positive HR experience.



University of Delaware

• United States
• Higher Education
• 700 & Above Employee

• Mental Health Peer Educator

  • Feb 2023 - May 2023

  In my role as a Mental Health Peer Educator, I acquired essential skills and knowledge through comprehensive training programs, enabling me to provide optimal guidance and support to University of Delaware students. Additionally, I fostered community connection within the Wellbeing Center, by actively building relationships with students on behalf of the Wellbeing Center, resulting in increased awareness of and engagement with its resources. In my role as a Mental Health Peer Educator, I acquired essential skills and knowledge through comprehensive training programs, enabling me to provide optimal guidance and support to University of Delaware students. Additionally, I fostered community connection within the Wellbeing Center, by actively building relationships with students on behalf of the Wellbeing Center, resulting in increased awareness of and engagement with its resources.



Chipotle Mexican Grill

• United States
• Restaurants
• 700 & Above Employee

• Crew Member

  • Jan 2022 - May 2023

  In my role at Chipotle, I mastered the POS system, processing order payments accurately and contributing to daily sales ranging from $8,000 to $15,000. I assisted management in resolving customer issues, thereby enhancing customer relations through attentive listening and effective solutions. I adhered to food safety guidelines and original recipes, ensuring quality products and compliance with safety policies and regulations. Collaborating with a team, I consistently delivered exceptional guest experiences during high-volume operations. Show less



Navient

• United States
• Financial Services
• 700 & Above Employee

• Human Resources Intern

  • Jun 2022 - Aug 2022

  While at Navient, I assisted senior directors in the human resources department by presenting online research on improving job descriptions and postings, providing necessary solutions to address a Willis Towers Watson audit. My big summer project was spearheading the development of a plan for a job rotation program at Navient. I leveraged information from online research, informational interviews with internal and external business area leaders, and job shadowing producing a final report of recommendations for the next steps and a presentation to Navient leaders. I reviewed Navient’s job descriptions and postings for unnecessary use of non-inclusive, biased language, compiling an excel sheet of recommended improvements, helping the company to continue achieving its goal of attracting skilled and qualified candidates for open job positions. I also had the pleasure of participating in Navient’s community service opportunity of delivering backpacks to a New Jersey Boys and Girls Club, increasing the facilities available resources for summer camp participants. Show less



Ruffalo Noel Levitz

• United States
• Higher Education
• 700 & Above Employee

• Student Fundraiser

  • Nov 2021 - Jan 2022

  As a student fundraiser, I informed alumni, parents, and friends of the University of campus happenings while encouraging them to financially support the university and other college programs over the telephone, contributing to over a million dollars in funds raised that fiscal year. I exhibited excellent communication and negotiation skills by quickly responding to questions and concerns of prospects, successfully sustaining healthy relationships with them on behalf of the University. I demonstrated attention to detail in collecting prospect informational updates, maintaining accurate constituent records. Show less