Deirdre Simpson
Senior Liaison Officer at Mates4Mates- Claim this Profile
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English -
Topline Score
Bio
Credentials
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Certificate IV In Business (Administration)
College of Law, Education and TrainingApr, 2021- Nov, 2024 -
Certificate IV in Community Services
College of Law, Education and TrainingApr, 2021- Nov, 2024 -
Certificate IV in Government (Injury Rehabilitation Management)
College of Law, Education and TrainingApr, 2021- Nov, 2024 -
Mental Health First Aid
Mental Health First Aid AustraliaJul, 2019- Nov, 2024 -
Diploma of Business - pending
College of Law, Education and Training -
RTW Coordinator (Workcover)
icare NSW
Experience
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Mates4Mates
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Australia
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Non-profit Organization Management
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1 - 100 Employee
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Senior Liaison Officer
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Jul 2021 - Present
Purpose through Connection Purpose through Connection
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Soldier On Australia
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Australia
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Individual and Family Services
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1 - 100 Employee
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Pathways Programs Officer - Community
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Jul 2017 - Jul 2021
• Providing frontline case management, delivery of career management transition coaching to transitioning Defence members and their families• Developing and facilitating innovative employment and education services for Veterans• Support management staff in training of new staff• Case management of current and ex-service personnel in successful transitions from Defence• Attend activities and events, collaborate with other community organisations to engage with participants; stakeholder and industry partner management and communication• Complex case coordination with participants - developing action plans to identify their goals and linking to services required to support their goals and needs• Create and facilitate community events; event and volunteer management• Collaborate and participate with National Activities team; create and facilitate meaningful social programs for defence members and their families• Online personal and professional brand development using social media channels
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Programs Officer - Employment Services
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Jul 2017 - Jul 2021
As the PO, I can assist by linking you with Industry. I can help from the start, prior to discharge, with assisting you to put a resume together that accurately translates your defence skills to the language that prospective employers understand. We can work together to prepare for interviews and ultimately link you with employers (Pledge Partners) that are looking for the specific skills that your defence career has afforded you.
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APM
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Australia
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Health and Human Services
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700 & Above Employee
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Injury Management Employment services consultant
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Dec 2013 - Jun 2017
Injury Management Employment Services Consultant • Case management and return to work employment services for injured workers in an occupational rehabilitation environment. • Demonstrated experience in providing effective injury management and return to work strategies (with a focus on workers who are unable to return to pre-injury employment) • Case management and return to work employment services for TPD claimants • Identification of barriers and recommendations for successful return to work • Facilitation and organisation of relevant training within and complying to Workers Compensation Legislation • Identification and facilitation of suitable employment. Applying work trial and employment assistance programs within and complying to Workers Compensation Legislation • Face to face liaison with Injured Workers, working to empower people with an incapacity/disability; working effectively with people with a disability/incapacity • Liaison with insurers, employers and coordination of return to work programs; drafting and facilitating case plans for all stakeholders and managing stakeholder compliance • Marketing and promoting clients to potential employers. Building business relationships and facilitating the return to work process • Report writing and labour market analysis • Time and task priority management, multi-tasking, commitment to timeframe and legislative deadlines • Knowledge and application of Workers Compensation Legislation
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Senior Case Manager
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Dec 2009 - Nov 2013
Workers Compensation Senior Case Manager • Employee Customer Focus Award Winner 2011 and 2012 • Management of extensive client portfolio (minimum 150 clients) • Liaison with – injured workers and facilitation of treatment; employers and coordination of return to work programs; doctors/specialists for coordination and approval of reasonable and necessary treatment options and surgery with confirmed outcomes; solicitors and legal representatives to ensure accurate determinations of liability • Working within a team • Working independently • Time and task priority management, multi-tasking, commitment to timeframe and legislative deadlines • Knowledge and application of Workers Compensation Legislation • Knowledge and application of insurer responsibility • Knowledge and application of wages entitlements within the NSW Workers compensation framework
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Owner/Practitioner
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Dec 2004 - Nov 2009
Manager/Remedial Therapist, WorkCover Service Provider • Management of multi-disciplinary practice and contract staff • Management and training of administration/reception staff • Coordinator of Sales, Marketing and Promotional material • All administration duties including accounts payable/receivable using MYOB. End of month reconciliation. • Remedial/Corrective Therapist –maintenance of 300+ client base • Sports and Workplace Injury Management including preparation of WorkCover Approved Treatment Plans • Gloucester Hospital – Aged Care Therapy Provider in cooperation with treating doctor advice to increase health and wellbeing of patients
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Education
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2017 - 2017
Charles Darwin University
Cert III in Community Services, Family and Community Services -
1995 - 1998
University of Newcastle
Bachelor of Science (B.S.), Environmental Science -
2016 -
Advantage Plus Training
Return To Work Coordination Training, RTW
Community
