Experience

All Inclusive Outlet
• United States
• Travel Arrangements
• 1 - 100 Employee
• Travel Conciege/Sales

  • Sep 2014 - Present


Travel Impressions

• United States
• Leisure, Travel & Tourism
• 200 - 300 Employee

• Land Data Base Coordinator

  • Sep 2012 - Sep 2014

  -Interprets hotel contracts in conjunction with the product team, updates all rates into PLS system.-Interdepartmental phone contact for reservations, e-commerce and inventory teams as a resource for information, and problem solving to ensure sales are complete.

• Account Manager, Melia Hotels International

  • Mar 2007 - Aug 2012

  - Served as MHI primary contact for Travel Impressions.- Actively and exclusively represented the interests of MHI within all departments of Travel Impressions.-Communicated with Directors of Sales and Sales Managers at each MHI hotel located in Mexico, Puerto Rico, Costa Rica and the Dominican Republic to insure clear representation and exposure within Travel Impressions.-As destination seminar leader, coordinated and planned seminars with MHI sales team, destination ground operators, and TI sales team in order to educate travel agents on MHI product and experience the destination and hotel firsthand.-Followed up post seminar with travel agents to further strengthen the partnership between TI and MHI by updating agents on MHI promotions and news, coordinating requests from agents to MHI.-Conducted training for TI reservations agents, sales team, and marketing dept on MHI product.-Maintained contracts, promotional rates and inventory for all MHI within Travel Impressions.- Led monthly conference calls between TI product and marketing teams and MHI to strategize the best exposure within TI product line and the travel agent community.-Prepared weekly reports analyzing sales, and weekly promotional activities for MHI.