Experience

Atlantic Broadband

• United States
• Telecommunications
• 300 - 400 Employee

• HR Business Partner

  • Apr 2021 - Present



Primark

• Ireland
• Retail
• 700 & Above Employee

• People & Culture Manager, Primark USA

  • Apr 2017 - Apr 2021

• People & Culture Supervisor

  • Sep 2016 - Apr 2017

  Significant role in efforts to launch and manage a new store for the second occasion.Candidate recruitment, interview, selection and hiring.Coordination of new staff training and development with an emphasis on Learning and Development.Creation, implementation and oversight of new staff orientation program.Management of employee disciplinary investigations.Oversight of probationary review program.Ensuring regulatory compliance with Massachusetts labor laws.Oversight of time and attendance and payroll management.Staff scheduling based on business projections with consideration of work-life balance and budget management. Show less

• People & Culture Supervisor

  • Oct 2015 - Sep 2016

  Staff recruitment and training associated with launch of a new store.Candidate interview, selection and hiring.Staff training and development.Ensuring regulatory compliance with Pennsylvania labor law.Oversight of time and attendance and payroll management.Staff scheduling based on business projections with consideration of work-life balance and budget management.



Association of Inhalation Toxicologists

• Princeton, NJ

• Conference Organizer

  • 2014 - 2014

  Maintenance of conference registration list and communications. Management of hotel accommodation, and logistical control of daily events. Social event planning for more than 100 guests, invited speakers and dignitaries. Preparation and publication of conference information and abstract booklet. Daily management of vendors and services associated with the 3-day conference. Maintenance of conference registration list and communications. Management of hotel accommodation, and logistical control of daily events. Social event planning for more than 100 guests, invited speakers and dignitaries. Preparation and publication of conference information and abstract booklet. Daily management of vendors and services associated with the 3-day conference.



The Golden Plough Inn @ Peddlers Village

• Lahaska, PA

• Hotel Reservation Specialist

  • 2007 - 2014

  Customer service, including reservation of individual and block parties. Oversight of budget, planning and staff training. Handling all aspects of billing and management of weddings, corporate events and other functions. Customer service, including reservation of individual and block parties. Oversight of budget, planning and staff training. Handling all aspects of billing and management of weddings, corporate events and other functions.



The Lambertville House

• United States
• Hospitality
• 1 - 100 Employee

• Events Manager

  • 2006 - 2007

  Management of corporate and wedding event planning and execution. Customer service, including oversight of budget, planning and staff training. Oversight of billing and management. Specific role in the organization and management of confidential pharmaceutical events, including separate staffing and movement flows. Management of corporate and wedding event planning and execution. Customer service, including oversight of budget, planning and staff training. Oversight of billing and management. Specific role in the organization and management of confidential pharmaceutical events, including separate staffing and movement flows.



King Arthur Flour

• United States
• Food & Beverages
• 1 - 100 Employee

• Call Center Supervisor

  • 2005 - 2006

  Supervision and training of call center staff responsible for customer engagement and assistance. Responsible for logistical oversight of call timing and frequency. Customer engagement and problem solving. Planning of work and training schedules. Supervision and training of call center staff responsible for customer engagement and assistance. Responsible for logistical oversight of call timing and frequency. Customer engagement and problem solving. Planning of work and training schedules.



Hanover Inn at Dartmouth College

• Hospitality
• 1 - 100 Employee

• Front Office Manager

  • 1998 - 2004

  Management of rooms division in a 93-room hotel at Dartmouth College, including direct oversight of more than 50 front desk, housekeeping and bell staff, as well as seasonal and part-time hires. Interface with Dartmouth College career office in staff recruitment and internship programs. Responsible for overall management of rooms division, including budget and occupancy targets as well as staff recruitment, retention and training and development. Implementation and refinement of work practices for increased productivity, efficiency and improved overall customer experience. Customer engagement and event planning, including corporate, wedding and conference planning and execution. Sourcing, selection and implementation of Springer Miller hotel management software system for rooms division management. Administration of, and staff training in new software system. Show less