Deirdre Heisinger

Healthcare Risk Specialist II at Sutter Santa Rosa Regional Hospital
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Contact Information
us****@****om
(386) 825-5501
Location
San Francisco, California, United States, US

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Experience

    • Germany
    • Hospitals and Health Care
    • 1 - 100 Employee
    • Healthcare Risk Specialist II
      • Jan 2021 - Present
    • United States
    • Hospitals and Health Care
    • 1 - 100 Employee
    • Risk Specialist II
      • Apr 2020 - Jan 2021
    • Resident District Manager
      • Dec 2018 - Apr 2020
    • United States
    • Hospitals and Health Care
    • 1 - 100 Employee
    • Performance Improvement and Patient Experience Manager
      • Jul 2014 - Jan 2018

      Collaborated with hospital team members and Dignity Health (DH) Corporate Quality to ensure quality, safety and patient experience metrics were monitored and reported out to the correct stakeholders. • Successfully abstracted multiple core measures through chart review and data entry in MIDAS along with introducing new measures were introduced to the right stakeholder. • Liaison for hospital with QCentrix to guarantee successful transition of a sub-set of core measures this past year and continued to work with team lead monthly. • Supported additional ongoing and active performance improvement through concurrent review and process evaluation of, blood utilization, restraint documentation, sepsis care, anesthesia documentation and collaboration with other departments. • Managed the Patient Experience program • Coordinated multiple events for employee engagement Show less

    • Director of Food and Nutrition Services
      • Jul 2007 - Jun 2014

      Directed all aspects of operations for the Food and Nutrition departments at two medical facilities within Dignity Health. Effectively managed a combined team of 88 employees to provide excellent clinical nutrition therapy, nutritious food to patients, visitors and staff while meeting productivity and budget targets. Directed all aspects of operations for the Food and Nutrition departments at two medical facilities within Dignity Health. Effectively managed a combined team of 88 employees to provide excellent clinical nutrition therapy, nutritious food to patients, visitors and staff while meeting productivity and budget targets.

    • United States
    • Hospitals and Health Care
    • 1 - 100 Employee
    • Clinical Nutrition Coordinator
      • May 2000 - Jun 2007

      Managed a team of 20 to include diet clerks, diet technicians and Clinical Dietitians to ensure patients received e excellent clinical care and nutritious food. Conducted administrative duties that consisted of interviews, hiring staff, policy revision, counseling, scheduling and yearly evaluations. Provided clinical nutrition therapy and education to inpatients. Preceptor to dietetic interns and provided education to medical students and staff. Managed a team of 20 to include diet clerks, diet technicians and Clinical Dietitians to ensure patients received e excellent clinical care and nutritious food. Conducted administrative duties that consisted of interviews, hiring staff, policy revision, counseling, scheduling and yearly evaluations. Provided clinical nutrition therapy and education to inpatients. Preceptor to dietetic interns and provided education to medical students and staff.

    • United States
    • Hospitals and Health Care
    • 100 - 200 Employee
    • Clinical Dietitian
      • Feb 1993 - May 2000

Education

  • Michigan State University
    Bachelor of Science (BS), Dietetics/Dietitian
    1988 - 1992
  • Texas Tech University
    Master of Science (MS), Dietetics/Dietitian
    1992 - 1993

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