Experience

Acuity Insurance

• United States
• Insurance
• 700 & Above Employee

• Senior Product Analyst

  • Jan 2014 - Present

  Collaborate on creating or enhancing new insurance products, services, and coverages through an Agile framework. Lead a cross functional team to deliver education to internal and external customers, furthering Acuity's expertise in a particular segment. Create budgets and track expenses. Conduct competitor and niche marketing research. Create in depth case studies to support strategic direction. Utilize research, critical thinking, emotional intelligence, and organizational skills to manage multiple projects simultaneously. Show less



HUB International

• United States
• Insurance
• 700 & Above Employee

• Account Manager

  • May 2011 - Dec 2013

  Provide customer service to employee benefit accounts. Act as daily contact on benefit related questions and issues as well as provide communication between insured and company. Create excel spreadsheet presentations, run insurance quotes, and document all account activity in agency management software. Assist in new account implementation and advise employees on claims/billing/and general benefits related issues. Provide customer service to employee benefit accounts. Act as daily contact on benefit related questions and issues as well as provide communication between insured and company. Create excel spreadsheet presentations, run insurance quotes, and document all account activity in agency management software. Assist in new account implementation and advise employees on claims/billing/and general benefits related issues.



Ansay & Associates

• United States
• Insurance
• 200 - 300 Employee

• Select Account Manager

  • Jun 2008 - May 2011

  Act as the main contact on day to day issues for employers and employees dealing with their employee benefit plans. Help employees with benefit issues and claims issues. Facilitate new business with carriers by creating excel spreadsheets, new business proposals, and new business quotes. Act as the main contact on day to day issues for employers and employees dealing with their employee benefit plans. Help employees with benefit issues and claims issues. Facilitate new business with carriers by creating excel spreadsheets, new business proposals, and new business quotes.



Burkhart Heisdorf Insurane

• Sheboygan

• Customer Service Agent

  • 2005 - 2008

  Act as a contact for questions or issues for clients and insurance companies, facilitate the process of placing new business with companies, recommend insurance plans to clients, and review health insurance applications. Act as a contact for questions or issues for clients and insurance companies, facilitate the process of placing new business with companies, recommend insurance plans to clients, and review health insurance applications.



Warren Group

• Green Bay

• Account Manger

  • 2004 - 2005

  Manage employee benefit plans for small businesses. Act as liaison for customers and insurance companies for claims issues and general questions Manage employee benefit plans for small businesses. Act as liaison for customers and insurance companies for claims issues and general questions



Aurora BayCare Medical Center

• United States
• Hospitals and Health Care
• 400 - 500 Employee

• Human Resources Intern

  • 2004 - 2004

  Assist and learn about all areas of Human Resources. Complete reference checks, field candidate phone calls, use applicant-tracking system (BrassRing), observe interviews, assist with new employee orientation, assist candidate application process, participate in the facilitation of employee retention programs, and provide guided tours. Assist and learn about all areas of Human Resources. Complete reference checks, field candidate phone calls, use applicant-tracking system (BrassRing), observe interviews, assist with new employee orientation, assist candidate application process, participate in the facilitation of employee retention programs, and provide guided tours.