Deidre Galloway

Customer Experience Manager at Pitsco Education
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Contact Information
us****@****om
(386) 825-5501
Location
Pittsburg, Kansas, United States, US

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Credentials

  • How to Handle Poor Performers
    LinkedIn
    Oct, 2023
    - Nov, 2024
  • Career Essentials in Data Analysis by Microsoft and LinkedIn
    Microsoft
    May, 2023
    - Nov, 2024
  • Introduction to Career Skills in Data Analytics
    LinkedIn
    May, 2023
    - Nov, 2024
  • Onboarding and Adoption Best Practices for Customer Success Management
    LinkedIn
    Apr, 2022
    - Nov, 2024
  • Quality Standards in Customer Service
    LinkedIn
    Apr, 2022
    - Nov, 2024
  • Building Customer Loyalty
    LinkedIn
    Mar, 2022
    - Nov, 2024
  • Creating a Culture of Service
    LinkedIn
    Mar, 2022
    - Nov, 2024
  • Creating a Positive Customer Experience
    LinkedIn
    Mar, 2022
    - Nov, 2024
  • Customer Experience Leadership
    LinkedIn
    Mar, 2022
    - Nov, 2024
  • Measuring the Value of Customer Service
    LinkedIn
    Mar, 2022
    - Nov, 2024
  • Using Assessments to Hire Customer Service Reps
    LinkedIn
    Mar, 2022
    - Nov, 2024
  • Managing a Customer Service Team
    LinkedIn
    Jan, 2022
    - Nov, 2024
  • Technical Support Fundamentals
    Coursera
    Mar, 2021
    - Nov, 2024
  • Programming Foundations: Algorithms
    LinkedIn
    May, 2020
    - Nov, 2024
  • Programming Foundations: Fundamentals
    LinkedIn
    May, 2020
    - Nov, 2024
  • Customer Service Foundations
    LinkedIn
    Apr, 2020
    - Nov, 2024
  • Customer Service: Managing Customer Expectations
    LinkedIn
    Apr, 2020
    - Nov, 2024
  • Customer Service: Serving Customers Through Chat and Text
    LinkedIn
    Apr, 2020
    - Nov, 2024
  • Delivering Bad News to a Customer
    LinkedIn
    Apr, 2020
    - Nov, 2024
  • Listening to Customers
    LinkedIn
    Apr, 2020
    - Nov, 2024
  • Phone-Based Customer Service
    LinkedIn
    Apr, 2020
    - Nov, 2024
  • Working with Upset Customers
    LinkedIn
    Apr, 2020
    - Nov, 2024
  • Writing Customer Service Emails
    LinkedIn
    Apr, 2020
    - Nov, 2024

Experience

  • Pitsco Education
    • United States
    • Education Administration Programs
    • 1 - 100 Employee
    • Customer Experience Manager
      • Aug 2022 - Present

    • Customer Support Manager
      • Jul 2021 - Mar 2023

    • Customer Service and Implementation Specialist
      • Apr 2019 - Mar 2023

  • Honey Do LLC
    • Pittsburg KS
    • Owner
      • Feb 2018 - Apr 2019

  • American Sentinel College
    • United States
    • Higher Education
    • 1 - 100 Employee
    • Manager, Partner Relations Project Manager
      • Jul 2017 - Jan 2018

    • DNP Program Manager
      • Oct 2014 - Jul 2017

    • Senior Student Success Advisor
      • Oct 2013 - Oct 2014

    • Student Success Advisor
      • Jan 2013 - Oct 2013

Education

  • Pittsburg State University
    Master’s Degree, Communication and Media Studies
    2008 - 2010
  • Pittsburg State University
    Bachelor's Degree, Communication, General
    2005 - 2008

Community

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