Deidra Muirhead

Community Health Education Manager at YWCA South Florida
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Contact Information
us****@****om
(386) 825-5501
Location
Miami-Fort Lauderdale Area

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Gabriel Rodriguez

I have had the pleasure of working with Deidra for a little over four years. I have watched her become an invaluable asset to the team by using her interpersonal skills, along with a humble perspective, to assist in bringing about progress and change. She easily motivates those around her with consistent optimism and a levelheaded perspective through any issue. Deidra has great managerial potential and has proactively taken the lead on various projects, including our offices Social Media campaign, and has been instrumental with our South Miami expansion where she serves as the lead. I am appreciative of my time working with her, and would happily work with her again.

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Credentials

  • CPR
    -
    Feb, 2015
    - Nov, 2024

Experience

    • United States
    • Non-profit Organization Management
    • 1 - 100 Employee
    • Community Health Education Manager
      • Dec 2021 - Present

      Developed cancer support groups program in 3 different languages (English, Spanish, creole) for women of color in the Miami Dade and Broward County who are experiencing breast and/or cervical cancer. • Conducted Community Health Events to provide health education and access to free Breast and Cervical cancer screenings to community members. • Maintained Data reports for grantors, and the family wellness department. • Developed sustainable processes and procedures for data collection for the department. • Created community partnerships with local organizations with similar target audiences to provide services to the community. • Developed and provided education presentations on breast and cervical cancer, health, and awareness issues. • Developed and provided educational materials and community resources for the community in Broward and Miami-Dade Counties. • Conducted program marketing, outreach, and community engagement in culturally diverse and identified communities, predominantly in Hispanic, Black, African American, and Haitian Communities. • Attended community meetings as needed to make public presentations and gather relevant information. • Analyzed and investigated requests from the public and coordinates effective service delivery. • Maintained accuracy of program budget via budget tracking, modifications, and assures compliance. Maintains and accurately processes financial accounts (receivables and payables) ensuring timely processing of invoices, PO’s, monetary documents, contracts, and payments • Developed and facilitated positive and effective relationships with public, private, corporate, philanthropic, and nonprofit sector partners to advance the organization’s goals, including the YWCA’s current and future programs and initiatives • Interviewed interns, and candidates for contracted positions for specific grants in order to meet grant deliverables. Show less

    • United States
    • Higher Education
    • 700 & Above Employee
    • Program Specialist
      • Oct 2017 - Dec 2021

      • Assisted by providing the inter-professional faculty and student teams with status reports and key updates on their assigned households and communities. • Assessed eligibility of households through one-on-one interviews in the home; provides updated information on resources and entered the results in the electronic record system. • Managed and identified the social and medical issues of enrolled household members; provides and documents needed referrals and follow-up. • Documented all outreach household interactions and attempted contacts in the electronic record systems to communicate with faculty and student teams. • Responded to and closed the loop on telephonic and electronic communications related to outreach activities. • Provided updates on household visits, community events, and outreach activities. • Participated in community events, such as health fairs to recruit households and provide community service. • Manage assigned interns and delegate tasks according to priority. Giving proper follow-up and guidance to interns on specified tasks if needed. • Personally, conducted open competitive interviews for the selection of candidates to fill vacancies. Show less

    • United States
    • Medical Practices
    • Medical Scribe
      • Mar 2017 - Oct 2017

      • Accurately and thoroughly document medical visits and procedures as they are being performed by the physician, including but not limited to patient medical history and physical exam, Procedures, and treatments performed by healthcare professionals, including physician assistants. • Alleviated provider burden by providing patient education and explanations of risks and benefits. • Return dictated reports in printed or electronic form for physician's review, signature, and corrections and for inclusion in patients' medical records. • Skills include active listening, reading comprehension, communicating effectively, time management, and critical thinking. • Documentation using medical terminology of body structure, system, cavity, planes, and position. • 4-5 years previous experience with using various EHR systems documenting patient data, care plan, and diagnosis and treatment. • Escorted patients to an exam room and began triage. Input vital signs and necessary information for the provider. Show less

    • United States
    • Hospitals and Health Care
    • 700 & Above Employee
    • Medical Lab Assistant
      • Oct 2015 - Jul 2016

      • Received laboratory specimens from hospitals, clinics, and medical facilities ensuring the accuracy of specimen labels and efficient storage promoting laboratory goals. • Process specimens for laboratory testing manually tested and evaluated specimen maintaining integrity of specimen for additional evaluation. • Examined specimen for the presence or absence of specified cells and other biological matter providing detailed findings for further research. • Customer Service - Efficiently answer multi-line phone system and process high volume of order requests from nurses, doctors, and pharmacists in a large teaching hospital • Assisted in the set-up, calibration, and maintenance of laboratory equipment. • Float specimens to different departments as required i.e., microbiology, virology, hematology for specific testing. Show less

    • United States
    • Non-profit Organizations
    • 700 & Above Employee
    • Health Education Intern
      • May 2015 - Jul 2015

      • Trained in a wide scope of disaster courses and preparedness and performed community disaster education presentations for various age, socioeconomic and ethnic groups. • Assisted with nationwide volunteer recruitment effectively increasing volunteer base and knowledge of organization. • Supervised volunteers during disaster calls in various cities providing detailed casework management guaranteeing effective client follow-up. • Arranged care with local business owners for lodging agreements for displaced clients building strong community relationships. • Promptly and efficiently prepared financial assistance to displaced clients in need. • Confirm client’s financial assistance and initiates call to clients to make sure maximum assistance is provided. Show less

    • Food and Beverage Services
    • 700 & Above Employee
    • Server / Cashier
      • Sep 2013 - May 2015

      • Trained and directed diverse personnel providing excellent customer service and targeting company’s mission. • Effectively and accurately communicated with customers guaranteeing customer satisfaction in a continuous fast-paced environment. • Encouraged team-work principles generating employee efficiency and quality customer service. • Processed credit sales and accurately reconciled cash drawer daily protecting company profits. • Trained and directed diverse personnel providing excellent customer service and targeting company’s mission. • Effectively and accurately communicated with customers guaranteeing customer satisfaction in a continuous fast-paced environment. • Encouraged team-work principles generating employee efficiency and quality customer service. • Processed credit sales and accurately reconciled cash drawer daily protecting company profits.

Education

  • University of Florida
    Bachelors of Science in Health Education, Health Education and Behavior

Community

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