Experience

Lenserf & Co

• Insurance
• 1 - 100 Employee

• Account Manager

  • Aug 2023 - Present

  Washington DC-Baltimore Area



CertWallet

• United States
• Software Development
• 1 - 100 Employee

• Ambassador

  • Jan 2023 - Present

  Subscribe to CertWallet to ensure your certifications remain active, learn about the latest industry trends, and interact with other working professionals. https://getcertwallet.net Don’t forget my referral code - ELLEN721 #CertWallet #GotCerts #IT #PMP #HR #Solr #Java



Ram and Arrow

• Co-Owner

  • Oct 2021 - Present

  Maryland, United States Ram and Arrow was formed to provide top quality service to our business clients and candidates. While many recruiting companies exist, it was the vision of our CEO, Deidra Clark, to provide a host of recruiting and retention solutions utilizing our experience and the expertise of our business partners. Focusing on Direct Hire positions, we are able to take a more focused approach to recruiting. Ram and Arrow provides a recruiting and hiring process that is adaptable and supplying strategic… Show more Ram and Arrow was formed to provide top quality service to our business clients and candidates. While many recruiting companies exist, it was the vision of our CEO, Deidra Clark, to provide a host of recruiting and retention solutions utilizing our experience and the expertise of our business partners. Focusing on Direct Hire positions, we are able to take a more focused approach to recruiting. Ram and Arrow provides a recruiting and hiring process that is adaptable and supplying strategic recruiting plans for our business clients is the core of what we do. Ram and Arrow is dedicated to exceptional service and staying faithful to our core values of honor and integrity. WHY ARE WE CALLED RAM AND ARROW? The Ram signifies boldness, strength, and power. The Arrow signifies precision, focus, and bravery. Show less



Independent Recruiter

• Recruiter

  • Mar 2020 - Present

  Washington D.C. Metro Area



Behavioral Framework

• United States
• Mental Health Care
• 100 - 200 Employee

• Behavioral Health Technician

  • Mar 2023 - Aug 2023

  Maryland, United States Registered behavioral technician for child with autism and home. ABC charts, call packets, data collection, etc. also worked on modeling behavior and replacement behavior training.



CCI Health Services

• United States
• Hospitals and Health Care
• 100 - 200 Employee

• Recruiter

  • Aug 2022 - Feb 2023

  Silver Spring, Maryland, United States



CY9

• United States
• Human Resources Services
• 1 - 100 Employee

• Contractor

  • Oct 2021 - Jan 2022



XcelHR

• United States
• Human Resources Services
• 1 - 100 Employee

• Senior Recruiter

  • Aug 2019 - Sep 2020

  Rockville, Maryland Internal and external recruiting services for specializing in small businesses.



Aflac

• United States
• Insurance
• 700 & Above Employee

• Insurance Consultant

  • Jan 2016 - Sep 2020

  Washington D.C. Metro Area

• Regional Recruiter

  • Jan 2016 - Mar 2020



Serco

• IT Services and IT Consulting
• 700 & Above Employee

• Recruiter Contract

  • Mar 2019 - Jul 2019

  Washington D.C. Metro Area Connections with multiple recruiting agencies.



The MWE Partnership

• United States
• Insurance
• 1 - 100 Employee

• Training Coordinator

  • Jan 2017 - 2019

  Washington D.C. Metro Area



Combined, a Chubb Company

• United States
• Insurance
• 700 & Above Employee

• Benefits Coordinator

  • Nov 2015 - Jan 2016

  Maryland Training in Sales Presentation Product knowledge, Life insurance, Sick Pay Plus Insurance, and Supplemental Health Insurance Ipad Sales training Lap Top forms training Filling out paper forms and hand outs Presentations for all the benefits offered Fill out applications and qualify clients, including health and financial needs



American Income Life Insurance Company

• United States
• Insurance
• 700 & Above Employee

• Insurance Agent

  • Jan 2015 - May 2015

  Beltsville, MD Calling Union Members and Referrals to extend benefits and to make appointments Calling existing clients if policy lapsed Commute to client's homes to meet them Presentations for all the benefits offered Fill out applications and qualify clients, including health and financial needs Visiting existing clients to answer any questions, or adjust benefits if needed. Recruited in homes as well as in personal life Recruited by making phone calls to online job website members… Show more Calling Union Members and Referrals to extend benefits and to make appointments Calling existing clients if policy lapsed Commute to client's homes to meet them Presentations for all the benefits offered Fill out applications and qualify clients, including health and financial needs Visiting existing clients to answer any questions, or adjust benefits if needed. Recruited in homes as well as in personal life Recruited by making phone calls to online job website members who were qualified for jobs and scheduled interviews Show less



Lowe's Companies, Inc.

• United States
• Retail
• 700 & Above Employee

• General Sales Support

  • Feb 2014 - Oct 2014

  Frederick, MD Sales support for entire store during peek hours of sales. Cross trained in all departments to be able to sell stock product, special order sales, and installs. Required to know how to work at customer service and returns as well as the registers. Able to sell all credit cards for the company including general credit card, Lowes visa credit card, commercial credit card, and business credit card

• Loss Prevention

  • Mar 2012 - Feb 2014

  Gaithersburg, MD, Shippensburg, PA, Westminister, MD Store's Internal and External theft investigations. OSHA and HAZMAT management and regulations expert for entire store. Store's inventory manager. New employee orientation adviser. Power Equipment, Racking and Safety manager and inspector. Financial adviser for administration on monthly and yearly financials.

• Customer Service Manager

  • Mar 2011 - Mar 2012

  Frederick, MD Customer Service for store. Management of head cashiers, customer service desk, returns, and front end cashiers. (Up to 35 people including head cashiers) Putting money out and pulling drawers. Managing Self checkout lanes. Scheduling of entire front end staff. Yearly reviews for staff. Internal and external theft support for entire store supporting Loss Prevention. Cash shortage investigations supporting Loss Prevention. Finding resolution for customer complaints… Show more Customer Service for store. Management of head cashiers, customer service desk, returns, and front end cashiers. (Up to 35 people including head cashiers) Putting money out and pulling drawers. Managing Self checkout lanes. Scheduling of entire front end staff. Yearly reviews for staff. Internal and external theft support for entire store supporting Loss Prevention. Cash shortage investigations supporting Loss Prevention. Finding resolution for customer complaints for sales, returns, delivery and other general customer service issues.

• Customer Service Associate

  • Feb 2009 - Mar 2011

  Chambersburg, PA Sales support for assigned departments, including but not limited to , home decor, paint, flooring, appliances, seasonal and outside lawn and garden Cross trained in neighboring departments to be able to sell stock product, special order sales, and installs. Cleaning and general upkeep of assigned department and desk area Downstocking sock items and filling selling shelf areas in assigned department Required to know how to work at customer service and returns as well as the… Show more Sales support for assigned departments, including but not limited to , home decor, paint, flooring, appliances, seasonal and outside lawn and garden Cross trained in neighboring departments to be able to sell stock product, special order sales, and installs. Cleaning and general upkeep of assigned department and desk area Downstocking sock items and filling selling shelf areas in assigned department Required to know how to work at customer service and returns as well as the registers. Able to sell all credit cards for the company including general credit card, Lowes visa credit card, commercial credit card, and business credit card