Experience

Bon Secours Health System Inc

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Senior Business Continuity & Disaster Recovery Analyst

  • Sep 2016 - Present

  Primary Function/General Purpose of Position This position is responsible for the development and maintenance of a Business Continuity Management (BCM) program for the all entities within the Bon Secours Health System, Inc. The BCM includes Business Continuity and Disaster Recovery Planning. This responsibility includes coordinating the design, development, maintenance, and exercising (testing) of the business continuity and disaster recovery plans for each critical information system in the Local Systems and the Enterprise Data Center. These recovery plans must address three major elements of the recovery process: (1) the emergency response organization and procedures for reacting to and coordinating recovery efforts; (2) the recovery support procedures for restoring key information systems; and (3) the IS operational procedures for the continuation of critical business processes. The Business Continuity/Disaster Recovery Coordinator will also have major responsibilities in any actual disaster recovery effort including, but not limited to a) tracking and reporting progress on the recovery effort. Show less



Hewlett Packard Enterprise

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• ITO Service Delivery Consultant

  • Jul 2011 - Apr 2016

• ITO Service Delivery Consultant

  • Jul 2011 - Apr 2016

  Disaster Recovery/IT Service Continuity Planner (Remote Office-Suffolk, VA): Work with individual client outsourcing teams and clients to ensure successful service delivery as contracted including: strategic IT continuity planning, exercise oversight, issue resolution, Technical and functional documentation repository management (SharePoint) and related work. Manage multiple client projects simultaneously, while maintaining or exceeding each engagements required profitability, accuracy and deadlines. Plan, lead and direct a variety of IT tower leads and teams to successfully provide recovery services and meet mandatory scope and objectives for recovery rehearsals and validation exercises. As part of larger HP continuity services team, contribute to and leverage from best practices and standards. Successfully deliver continuity management at assigned account(s). This entails providing quality deliverables, client satisfaction, meeting the defined timelines, managing teams, tools and required resources to scope and within the projected costs. Understand IT Continuity contract scope in light of larger outsourcing deals and successfully works with peers. Develops and/or exercises continuity plans. Develops/maintains surrounding Declaration, Activation and other processes so that they integrate into ITIL-based IT outsourcing delivery model. Supports practice development initiatives with procedure, product and services enhancements, including contribution to HP's Intellectual Property. Maintain and develop knowledge on new processes and technologies within the business continuity profession. Maintains knowledge of overall HP Transition standards and processes. Show less



Children’s Hospital of the King’s Daughters

• Norfolk, Virginia Area

• Systems Specialist/Disaster Recovery Coordinator

  • 2007 - 2011

  Disaster Recovery Coordinator:  Develop, coordinate and test plans for IT management, data systems, networking, voice systems, server systems, applications and other forms of IT infrastructure  Prepare, monitor and provide support during scheduled off site recovery exercises  Maintain recovery team emergency response procedures and contact information  Coordinate document and report activity status during emergency and planned outages  Work with vendors, disaster recovery services provider and internal facilities department; in preparation of and during disaster situations  Work with management to ensure existing and new equipment, facilities, services, and systems address proper backup, recovery and restoration policies required to meet recovery point and time objectives. Systems Specialist/Special Projects Team:  Participate in a variety of hospital IT initiatives including: - Implementation of an enterprise wide form free printing solution - Creation and execution of quarterly hospital telecommunications failover testing - Organization and coordination of monthly and other required IT systems downtime events Maintain, manage and execute project plans for an infrastructure upgrade to the hospital primary datacenter -Direct and present findings of vendor provided feasibility, site requirement and budgetary analysis to establish a prospective redundant datacenter. - Manage and execute project plans in conjunction with the hospital facilities/engineering department for the retrofit of a redundant datacenter in existing hospital floor space - Participate in the research and selection of power, environmental and support equipment (UPS, PDU, Generator and CRAC units) - Initiate equipment procurement and schedule deliveries to stay in line with the project budget and timeline Show less



Self Employed

• Mohrsville, PA

• IS Availability Consulting

  • 2006 - 2007

  • Supply maintenance and customization of Business and or Technology Availability • Prepare, monitor and provide support during scheduled off site recovery exercises • Apply industry best-practices and experience as related to Business and or Technology • Availability Programs in order improve incident response and recovery  Provide associated deliverables to include but not limited to the following:  Attend off site recovery exercises and provide the following: • A “Test Day Outline” document to be used as a guide during testing • Create platform specific “Activity Log” documents used to record all findings and open issues during recovery activities • Initiate, participate and document the recovery status of all systems for the duration of tests • Schedule and lead a Post-Test Meeting to review results relative to the predefined test objectives, document process improvements, and delegate open items to appropriate team members as well as provide recommendations to advance the overall recovery processes Show less



Sungard Availability Services

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Senior Consultant, Eastern Region

  • 2000 - 2006

   Interview client employees to determine critical functions, business and data processing dependencies and potential strategies for dealing with the physical loss of facilities and/or loss of critical dependencies  Prepare Business Impact Analysis projections based on the loss of critical business or computer function  Develop and maintain Disaster Recovery and Business Continuity Plans and specialized reports relevant to disaster risk exposures and mitigation  Supervise and train new consultants in Business Continuity and IT Disaster Recovery methodology and project management  Assist clients in preparing for and executing Business Continuity and IT Disaster Recovery tests  Manage multiple client projects simultaneously, while keeping profitability, accuracy and deadlines paramount Show less