Deepti Nair
Senior Consultant at Capgemini- Claim this Profile
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Mandarin Chinese Elementary proficiency
Topline Score
Bio
Credentials
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Become a Project Management Entrepreneur
LinkedInSep, 2021- Oct, 2024 -
AI in Fintech Essential Training
LinkedInAug, 2021- Oct, 2024 -
Creating a Positive Customer Experience
LinkedInAug, 2021- Oct, 2024 -
Financial Forecasting with Big Data
LinkedInAug, 2021- Oct, 2024 -
Leading a Customer Service Team
LinkedInAug, 2021- Oct, 2024 -
Mobile Marketing Foundations
LinkedInAug, 2021- Oct, 2024 -
Supply Chain Basics For Everyone
LinkedInAug, 2021- Oct, 2024 -
The Top Three Negotiation Myths
LinkedInAug, 2021- Oct, 2024 -
Think Like a Lawyer to Make Decisions and Solve Problems
LinkedInAug, 2021- Oct, 2024 -
Managing Your Sales Process
LinkedInJul, 2021- Oct, 2024 -
Product Management: Building a Product Roadmap
LinkedInJul, 2021- Oct, 2024 -
Complex Project Tips and Tricks
LinkedInMay, 2021- Oct, 2024 -
Financing Your Business
LinkedInMay, 2021- Oct, 2024 -
Lean Technology Strategy: Building High-Performing Teams
LinkedInMay, 2021- Oct, 2024 -
Project Management: International Projects
LinkedInMay, 2021- Oct, 2024 -
Defining and Achieving Professional Goals
LinkedInApr, 2021- Oct, 2024 -
Providing Legendary Customer Service
LinkedInApr, 2021- Oct, 2024 -
Critical Thinking for Better Judgment and Decision-Making
LinkedInDec, 2020- Oct, 2024 -
Blockchain Business Executive Program
Indian Blockchain InstituteNov, 2020- Oct, 2024 -
Communicating in the Language of Leadership
LinkedInAug, 2020- Oct, 2024 -
Managing and Working with a Technical Team for Nontechnical Professionals
LinkedInAug, 2020- Oct, 2024 -
Rules for Rising Leaders
LinkedInAug, 2020- Oct, 2024 -
Finance Foundations: Risk Management
LinkedInJul, 2020- Oct, 2024 -
Operational Excellence Foundations
LinkedInJul, 2020- Oct, 2024 -
The New Rules of Work
LinkedInJul, 2020- Oct, 2024 -
Learning Secure Payments and PCI
LinkedInMay, 2020- Oct, 2024 -
Effective Listening
LinkedInFeb, 2020- Oct, 2024 -
Mentoring Others
LinkedInFeb, 2020- Oct, 2024 -
Balancing Work and Life
LinkedInJan, 2020- Oct, 2024 -
Improving Your Listening Skills
LinkedInDec, 2019- Oct, 2024 -
RPA Business Analyst Training
UiPathDec, 2019- Oct, 2024 -
Managing Globally
LinkedInNov, 2019- Oct, 2024 -
Mastering Common Interview Questions
LinkedInSep, 2019- Oct, 2024 -
Quality Standards in Customer Service
LinkedInJul, 2019- Oct, 2024 -
Understanding Blockchain Workshop
Opencube LabsJun, 2019- Oct, 2024 -
Foundations of Financial Risk
Global Association of Risk ProfessionalsMar, 2016- Oct, 2024 -
Certificate in AML & KYC
Indian Institute of Banking and Finance
Experience
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Capgemini
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IT Services and IT Consulting
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700 & Above Employee
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Senior Consultant
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Aug 2021 - Present
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Atlantis Tech
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Singapore
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Technology, Information and Internet
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1 - 100 Employee
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Operations Manager
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Feb 2020 - Jul 2021
Started as Operations consultant from 12th Feb '20 to 11th May '20. Thereafter took up the permanent position as Operations Manager from 12th May '20 till 31st July 2021.
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Operations Consultant
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Feb 2020 - May 2020
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Kowrk.com
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Powai , Mumbai
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General Management & Operations Intern
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Mar 2018 - May 2018
As an operations and growth hacker - was responsible to look into onboarding customers into the portal. Writing articles for the website. As an operations and growth hacker - was responsible to look into onboarding customers into the portal. Writing articles for the website.
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ICICI Bank
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India
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Banking
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700 & Above Employee
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Deputy Manager-I
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Mar 2006 - Apr 2016
Team management, Operation processes Management, documentation of processes and stakeholder management, escalation replies for RBI and Senior Management on disputes, reconciliation, chargeback processing. Team management, Operation processes Management, documentation of processes and stakeholder management, escalation replies for RBI and Senior Management on disputes, reconciliation, chargeback processing.
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WTW
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United Kingdom
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Financial Services
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700 & Above Employee
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Accounts Controller - U.S.Accounts
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May 2003 - Feb 2006
Handling Payments to various Insurance Companies for various branch offices in the U.S based on specifications. Reconciliation of the payments. Related query handling. Co-ordination with U.S. counterparts. Handling Payments to various Insurance Companies for various branch offices in the U.S based on specifications. Reconciliation of the payments. Related query handling. Co-ordination with U.S. counterparts.
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GATI LTD
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United Kingdom
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Information Services
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1 - 100 Employee
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Assistant - Railway Department
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Jan 2002 - May 2003
Operations and Marketing Team Initially operations – At the Central location called the “Hub” of operations carrying out the ground level checks related to verification of cargo with respect to the data provided for transportation to and from various areas. Customer query handling issues related to DEPS i.e., Damages , Extra, Pilferage, Shortages of Cargo. Railway Marketing – Presentation and Maintenance of reports related to Marketing. Maintenance of reports related to the billing – collections (Collected, Uncollected over 60-90 days).Resolving matters related thereto. Handling Customer queries related to Railway Transport. Show less
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Education
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2021 - 2021
Indian Institute of Management, Calcutta
Advanced Programme in Fintech and Financial Blockchain -
2012 - 2014
Pillai Institute of Management Studies and Research , New Panvel
Master of Business Administration (M.B.A.), Finance -
1998 - 2001
Birla College of Arts,Science and Commerce, Kalyan
Bachelor's degree, Commerce
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