Deepti Mittal
System Administrator/Backend Support at Rovema India ( Formerly Hassia India)- Claim this Profile
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Bio
Dr. Ravi Kumar
Taught Deepti during her MBA. Was very proactive and played a crucial role in the placement committee. Sincere in approach.
Neha Godbole
Deepti is a very sharp minded and smart girl who knows how to deal with various things simultaneously. She has always been a participative student in the class. As a placement Coordinator in PIMR, she got a good chance of improving up on her interpersonal skills. She did her best in the college in all the aspects, be it Academics or extra curricular activities. I wish her the best for her all future endeavors.
Dr. Ravi Kumar
Taught Deepti during her MBA. Was very proactive and played a crucial role in the placement committee. Sincere in approach.
Neha Godbole
Deepti is a very sharp minded and smart girl who knows how to deal with various things simultaneously. She has always been a participative student in the class. As a placement Coordinator in PIMR, she got a good chance of improving up on her interpersonal skills. She did her best in the college in all the aspects, be it Academics or extra curricular activities. I wish her the best for her all future endeavors.
Dr. Ravi Kumar
Taught Deepti during her MBA. Was very proactive and played a crucial role in the placement committee. Sincere in approach.
Neha Godbole
Deepti is a very sharp minded and smart girl who knows how to deal with various things simultaneously. She has always been a participative student in the class. As a placement Coordinator in PIMR, she got a good chance of improving up on her interpersonal skills. She did her best in the college in all the aspects, be it Academics or extra curricular activities. I wish her the best for her all future endeavors.
Dr. Ravi Kumar
Taught Deepti during her MBA. Was very proactive and played a crucial role in the placement committee. Sincere in approach.
Neha Godbole
Deepti is a very sharp minded and smart girl who knows how to deal with various things simultaneously. She has always been a participative student in the class. As a placement Coordinator in PIMR, she got a good chance of improving up on her interpersonal skills. She did her best in the college in all the aspects, be it Academics or extra curricular activities. I wish her the best for her all future endeavors.
Credentials
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Time Management: Working from Home
LinkedInDec, 2020- Sep, 2024 -
Skills for Inclusive Conversations
LinkedInNov, 2020- Sep, 2024 -
Master In-Demand Professional Soft Skills
LinkedInOct, 2020- Sep, 2024 -
Customer Service: Problem Solving and Troubleshooting
LinkedInSep, 2020- Sep, 2024 -
Diversity, Inclusion, and Belonging
LinkedInSep, 2020- Sep, 2024 -
Time Management Fundamentals
LinkedInSep, 2020- Sep, 2024
Experience
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Rovema India ( Formerly Hassia India)
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India
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Machinery Manufacturing
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1 - 100 Employee
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System Administrator/Backend Support
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Mar 2020 - Present
Maintenance of webMethods application and its components, deployment and debugging the application. Responsible for ensuring maximum availability for the applications and prompt reporting of any issue. Communication liaison between departments and providing reports to senior management. Responsible for maintaining monthly/ weekly operations data. Coordinating and conducting daily as well as weekly meetings with Planning, Purchase, Design, Testing, Execution, Logistics teams for timely and on-time deliveries to achieve the targets. Dealing with Export as well as Domestic Clients for placing of Orders, clearing Technical and Commercials queries and providing timely deliveries. Internal work order preparation for orders and submission of Bank Guarantee’s, Performa Invoices timely for customer approvals for smooth dispatches of orders to achieve targets. Show less
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Customer Support Officer
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Sep 2018 - Sep 2019
Provide routine report to appropriate company managers and also customers about achievements and improvements planned to address prevalent deficiencies. Working on ERP software’s. i.e. SAP, BPCS, C4C, etc. Receive, respond customer service inquiries as well as handle certain transactions. Ensure record of payment information and other pertinent information and assist with placement of orders, refunds, or necessary exchanges. Accounting Branch transactions (including payments from customers) & generating reports as well as Preparation of Bank Reconciliation. Processing & handling of Customer orders/Transfer orders and confirming dispatch details and tracking the consignment. Supporting Regional Sales & service team with all required information on orders, sales, receivables etc. Handling Customers / Dealer Complaints and coordination with ISC and ASC for timely supplies and follow-up with Logistics for Order Confirmations, deliveries & resolving the issues regarding orders. Being the representative of the sales and service team in the office. Implementing new processes, software etc. for Customer Center. Show less
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Idea Cellular Ltd
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India
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Telecommunications
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700 & Above Employee
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My Idea Coordinator
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Jun 2016 - May 2018
Visiting My Ideas weekly and monthly basis as well rolling out new budgeted My ideas as per the targets. Drive improvement in CSAT scores for the vertical (Service Centers) as well as external Mystery Shopping scores as measured by AC Neilsen. Ensure Process & Regulatory Compliance related to field operations and digitally storing & compliance of the documents. Improve the lead indicators and Delayed banking instances registered by the My Ideas. Ensure availability of required trained manpower @ My Idea as per norms and providing Relevant training for all customers facing staff as per norms. Adoption of all digital initiatives by Idea customers while driving various Digital projects as well Utilization of Service Center Management System and Web Cams for better monitoring and governance. Monthly update of competition practices and stores policies. Show less
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Student Placement Coordinator
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Mar 2015 - Apr 2016
Contacting new firms/HR’s for recruitment drives/internship drives. Manages the databases of students and given them to the Company. Making list of eligible students based on eligibility criterion of particular firm and sharing with them. Arranging logistics for HR Team coming for placement and coordinating placement activities. Coordinating with students from other colleges in case if it is a pool drive and smoothing out process to maximum. At times you may have to work as an invigilator for tests. Sending thousands of emails in a year with numerous phone calls Determine all required placement requirements and assist all apprentice participants to exchange all information appropriately. Show less
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Blue Star Limited
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India
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Industrial Machinery Manufacturing
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700 & Above Employee
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Sales Management Trainee
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Jun 2015 - Aug 2015
Project Title: - Consumer Satisfaction towards Inverter Technology of Blue Star Air conditioners. Project Title: - Consumer Satisfaction towards Inverter Technology of Blue Star Air conditioners.
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Indore Management Association
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India
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Non-profit Organizations
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1 - 100 Employee
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Logistics Volunteer
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Jan 2015 - Apr 2015
Assisted several Eminent Personalities including Corporates. Assisted several Eminent Personalities including Corporates.
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Make A Difference
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Denmark
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Professional Training and Coaching
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Team Leader, Mentor and Volunteer
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Sep 2013 - Jul 2014
Teaching Cambridge University English Curriculum to underprivileged children’s. Managing a team of 12 Volunteers, Creating a support system and emotional space for children’s in shelter home. Organizing different activities to enhance their careers not just academic support but also life skills, personal discovery, art, music and language lessons. Managing career awareness activities, helping them transition to better schools, helping them identify their career path and funding it when required throughout the year. Close work with the shelter children are living in to ensure that basic needs are taken care of and that the broader developmental needs of the children are being met. Making people aware about the cause and raise the funds required to support vulnerable children’s. Show less
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Education
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2014 - 2016
Prestige Institute Of management & Research , Indore
Master of Business Administration (MBA), Marketing and Human Resource Management -
2010 - 2013
Jiwaji University
Bachelor of Business Administration (BBA), Human Resources Management/Personnel Administration, General
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