Experience

APPWRK IT Solutions Pvt. Ltd.

• India
• IT Services and IT Consulting
• 1 - 100 Employee

• Head of Growth & Partnerships

  • Jan 2021 - Present

  ● Developed strategic relationships with existing customers while conducting cold emails with prospects; achieved 76- 84% open rate for cold emails, an average of 67% response rate, 40% booking rate and 48% closing rate.

• Growth Specialist

  • Jan 2018 - Present

  ● Identified customers from previously untapped market sectors with innovative call strategies.● Evaluated customer problems, implemented resolutions and followed up with clients via email to manage additional problems and maintain satisfaction.● Developed favorable customer service relationships and built new, robust customer bases.● Collaborated and communicated across all organizational levels to derive new strategies for reaching a broad range of customers and document progress.● Masterminded highly successful digital strategies for various platforms to attract customer engagement.● Evaluated monthly performance statistics and used data to inform future strategies.