Experience

New Vision Software
• Australia
• IT Services and IT Consulting
• 1 - 100 Employee
• Recruitment Specialist

  • Apr 2022 - Present

Vodafone Australia
• Australia
• Telecommunications
• 100 - 200 Employee
• Customer Service Representative

  • Feb 2017 - Mar 2022


Taylor Medical Clinic

• United States
• Health, Wellness & Fitness
• 1 - 100 Employee

• Receptionist

  • Oct 2016 - Dec 2016

  *Great communication skills and used Prac soft software *Answering telephone calls and dealing with face to face enquiries *Politely greeting patients and visitors to the center *Explaining the practice procedures to new patients *Dealing with all requests in an efficient and courteous manner *Making sure that the appointments system runs smoothly *Mailing duties *Deal with patient enquiries and complaints regarding accounts and other matters *Receive payments by cash, and EFTPOS and accurately maintain reporting on patient visits to doctors *Advise the office manager about requirements for office supplies and issue orders per office procedures Show less



Extrastaff

• Australia
• Staffing and Recruiting
• 1 - 100 Employee

• Customer Service Officer

  • Mar 2015 - Sep 2015

  *Stack and pile finished goods into containers *Prepare goods for shipment *Pack them following a set of instructions *Clean and prepare containers for packing *Verify if items pulled out of package are correct *Maintain database of packages *Dealing with phone calls, emails and walk in customers. Making sure to take their orders which are completed correctly and answering all their questions and concerns *Stack and pile finished goods into containers *Prepare goods for shipment *Pack them following a set of instructions *Clean and prepare containers for packing *Verify if items pulled out of package are correct *Maintain database of packages *Dealing with phone calls, emails and walk in customers. Making sure to take their orders which are completed correctly and answering all their questions and concerns



Lynch Group

• Australia
• Manufacturing
• 1 - 100 Employee

• Customer Service Officer

  • Sep 2013 - Dec 2014

  *High level of Customer Service Standards *Receiving flower and stock shipments *Replenishment of stock when required *Unloading and stocking inventory as necessary *Dealing with phone calls, emails and walk in customers. Making sure to take their orders which are completed correctly and answering all their questions and concerns *Helping customers decide on the flowers and arrangements to use for a gift or party. Having an eye for arrangements and knowledge of flower types and the kind of flowers that are appropriate for different gathering *Maintaining all bookkeeping records and handling all money coming in. As well as making all bank deposits and possible withdrawals for the shop *Ad hoc duties as required Show less



IDS Infotech Limited

• India
• IT Services and IT Consulting
• 700 & Above Employee

• Project Adminstrator

  • Apr 2010 - Jul 2013

  *Provided support to the team and head of facilities *Working in a team, achieving targets and meeting deadlines *Responsible for project administration from inception to completion and ensuring that projects are run in compliance with the Organisation’s requirements *Providing guidance to project teams, maintaining and integrating project plans and tracking & reporting overall progress *Administering the project budget *Responsible for planning & scheduling resources for a group of projects, monitoring resource utilization, and performing quality reviews *Responsible for establishing and maintaining the project documentation library. *Getting liaise with internal and external stakeholders to ensure that objectives and action points are met in accordance with deadlines *WIP reports, open and close work orders *Manage databases and excel spreadsheets Show less