Deepali Jain
Project Coordinator - Capstone Project at LeanSuite- Claim this Profile
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Bio
Credentials
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Udemy Certification in Business Development & B2B sales for Startups- Sales Valley
UdemySep, 2020- Nov, 2024 -
Udemy Certified Operations Management: Supply chains, Products and Services authorized by Udemy
UdemySep, 2020- Nov, 2024
Experience
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LeanSuite
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Canada
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Software Development
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1 - 100 Employee
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Project Coordinator - Capstone Project
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May 2023 - Present
• Managing end-to-end software confluence tasks, including developing 40+ written, video manual questions, and publishing to help resolve team issues through communication plan and actively involved in risk management to ensure future stability • Formulating Kaizen methodologies with an internal team of 10 and 5 partner agencies by controlling schedules making continuous updates, mitigating decisions, and developing resolution plans • Engaging in the development of innovative Kaizen methodologies for a new customer project, fostering creativity in the process. Building relationships with multiple stakeholders to analyze project data and produce progress reports Show less
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The Home Depot Canada
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Canada
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Retail
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700 & Above Employee
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Special Service Associate
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Mar 2023 - Present
• Exploring through the first installation processes for 5 products from different departments to understand customer requirements • Resolving customer requests returns 90% of the time in first contact by having full working knowledge of the service associate handbook in order to respond to provide 100% customer service and maintain company service standards • Exploring through the first installation processes for 5 products from different departments to understand customer requirements • Resolving customer requests returns 90% of the time in first contact by having full working knowledge of the service associate handbook in order to respond to provide 100% customer service and maintain company service standards
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Mobfountain Media
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India
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Advertising Services
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1 - 100 Employee
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Digital Marketing Manager
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May 2022 - Dec 2022
• Managed a data-driven B2b team of 6 sales and marketing people working on brand marketing, stakeholders, and business development. Oversaw email campaign performance and optimization, to analyze brand positioning aiming to grow • Managed budget planning on DSP Inventory with monthly reconciliation cost price parameters, specifications, invoice processes and 10% sales estimates on time to achieve productivity targets within a time and demanding environment • Planned and executed new trending email campaigns to meet business strategies while collaborating with internal team of 15+ to create landing pages and optimize search engine user experience • Collaborating with internal teams to create landing pages and optimize user experience for Influencer Marketing Show less
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Muscle Vision Nutrition
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Mumbai, Maharashtra, India
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Brand Marketing Specialist
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Oct 2020 - Apr 2022
• Built social media presence via brand-specific awareness following planned content calendar, email campaigns, impactful social media posts, and applying brand strategies on Instagram, Facebook, Twitter, TikTok, and local apps. • Managed budget to ensure efficient cost maintenance by tracking campaign, analyzing KPIs metrics to achieve brand growth objectives and challenges, and updating monthly report documents • Supporting the development and execution of digital marketing initiatives, driving up to 15% increase in online sales through paid search, online affiliates, social postings, creative social media strategies, and targeted online campaigns Show less
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Arts Council England
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United Kingdom
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Non-profit Organization Management
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500 - 600 Employee
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Placement Student
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Dec 2019 - May 2020
• Researched markets on media materials including ideas on TV/tech/academic fields and conducted 10 Interviews/case studies with artists and leading partner organizations by adopting the data-led resourceful artistic decision • Owned 10 data compilations on customer target strategies to identify promotional opportunities by projecting online research, examining data on advertising strategies used with different approaches within the arts industries • Drawing insights from non-art organizations (incl. TV/ Tech/ Academic fields) about the current target audience model, with the aim to develop relationships with the audience, encourage new artistic creations and develop Show less
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Uber
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United States
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Internet Marketplace Platforms
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700 & Above Employee
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Operations Expert
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Sep 2018 - Mar 2019
• Managed onboarding, engagement initiatives, and operations administration by supporting the hiring, checking backgrounds, delivering presentations, developing and maintaining collaborations with 300 Riders using the CRM system • Led the fraud and investigation by tracking a specific market, and took ownership in developing detail-oriented strategies to reduce 10% risk of fraud, being a problem solver and operating through internal Uber fraud management systems • Coordinated with cross-functional operations and marketing teams in providing updates for monthly partner business reviews and developed marketing efficiency by auditing statistical techniques, data analysis Show less
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WPP/Kantar Media
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Indore Area, India
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Internship Trainee
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Jul 2018 - Sep 2018
• Regularly interviewed all necessary groups to collect data and form a hypothesis of information • Prepared reports on effectiveness using different creative campaign formats from digital, direct mail, TV and broadcast, to print • Managed and formulated marketing plans to internal team and external agencies, which involved implementation, tracking and measurement of marketing campaigns • Guided the operations team on business operations and problem solving; conducted training to internal team and customers on business processes • Supported internal project management, by booking travels and prepared monthly tracking chart reports using Ms Excel, Power Point which were further used for event management Show less
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Education
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2023 - 2023
Sheridan College
Ontario Graduate Certificate, Project Management -
2019 - 2020
Queen Mary University of London
MA Creative Industries and Arts Organisation, Business, Management, Marketing, and Related Support Services -
2016 - 2019
Devi Ahilya Vishwavidyalaya, Renaissance College of Research and Management, Indore
Bachelor of Arts, BA Mass Communication and Journalism hons -
2009 - 2016
Scindia Kanya Vidyalaya
A Level Equivalent, Business/Commerce, General
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