Deepak Hariharan
Expansion Head - Integrated Solutions at LEAD School- Claim this Profile
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Bio
Experience
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LEAD School
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India
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Education Administration Programs
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700 & Above Employee
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Expansion Head - Integrated Solutions
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Apr 2023 - Present
LEAD is India’s largest School EdTech company and the first unicorn in the segment. With the vision to make excellent education accessible and affordable for every child, LEAD aims to provide propulsive learning opportunities to over 26 million children by 2026 - by transforming affordable private schools across India.As Expansion Head, I own the plans and strategies for developing the business and achieving the LEAD expansion goals; build process and funnel for new school sign-ups and drive 100% school operationalization; evangelize the product and lead from the front by stepping in to work shoulder to shoulder in the field. Show less
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Senior Vice President - Growth
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Jul 2022 - Apr 2023
I drive growth strategy and central channels to help expand the school portfolio at LEAD, along with the Zonal teams:- Comprehensive strategy for efficient scale-up of LEAD across the country- Development of go-to-market approach (and constant improvisation across the cycle)- Constant monitoring of business health and economics- Owning the central feeder channels for further acceleration of growth
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Tata 1mg
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India
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Technology, Information and Internet
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700 & Above Employee
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Head - Regional Businesses and Offline Channels
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Dec 2020 - Jun 2022
1 - Built & led the Regional Business teams - on Growth, Profitability and User Experience charters 2 - Led multiplier growth of the offline affiliate channel and inside sales channels 3 - Business mentor & guide to the marketing teams - digital marketing, partnerships, design, communications, social media, research, etc. 1 - Built & led the Regional Business teams - on Growth, Profitability and User Experience charters 2 - Led multiplier growth of the offline affiliate channel and inside sales channels 3 - Business mentor & guide to the marketing teams - digital marketing, partnerships, design, communications, social media, research, etc.
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Zomato
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India
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Technology, Information and Internet
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700 & Above Employee
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AVP - Restaurant and Customer Excellence
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Jan 2018 - Dec 2020
- Managed and grew the restaurant portfolio at Zomato - ensuring customers have the best experience ordering in great food, every time, on time! - Owned the entire restaurant journey & experience - Restaurant Onboarding, Product Interface, Sales Operations, Policy, Support and Financing - [Special mandate] Turned around Customer Experience - "Customer First" initiative, Customer Product & Policy, Proactive Order Management, "Zero-defect Delivery", and more - Led "Zomato Market" launch [Grocery / Essential Delivery]- Drove supply, operations, product, compliances, key accounts and onboarding - Introduced “Launchpad” (scale-up program for 50,000 bottom-of-the-pyramid restaurants) Show less
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MentorYes
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India
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Education Administration Programs
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Founder and CEO
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Nov 2015 - Jan 2018
MentorYes was a Mentorship platform helping students and working professionals achieve their aspirations with guidance from Mentors. - Recruited 1,500+ mentors globally from top institutions, 45 industries - Association / Partnerships across IIMA, IIMC, IITD, IITB, Ashoka University, Young India Challenge - Managed a team of 15 - Led and trained team in Product, Marketing, Sales, Operations, CRM, Tech, Finance, etc. MentorYes was a Mentorship platform helping students and working professionals achieve their aspirations with guidance from Mentors. - Recruited 1,500+ mentors globally from top institutions, 45 industries - Association / Partnerships across IIMA, IIMC, IITD, IITB, Ashoka University, Young India Challenge - Managed a team of 15 - Led and trained team in Product, Marketing, Sales, Operations, CRM, Tech, Finance, etc.
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Feedback INFRA
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India
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Business Consulting and Services
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700 & Above Employee
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Senior Advisor
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Nov 2015 - Jul 2016
Freelance advisor and consultant for high-impact projects for the organization - Client facing + Team Development roles in the capacity of a Principal / Partner on the mandates.
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Principal / Lead Consultant
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May 2008 - Nov 2015
- Led ~60 consulting engagements across a wide spectrum of sectors- Senior leadership role in a team of 30 consultants and analysts- Responsible for ~35% of P&L- Role included Business Development, Client Engagement (CXO levels), Project Delivery, Planning, Mentoring team
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Feedback INFRA
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India
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Business Consulting and Services
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700 & Above Employee
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Summer Intern
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Apr 2007 - Jun 2007
1 - Business Plans in Logistics / Transportation 2 - Market Entry Strategy for a leading logistics player Received a Pre-Placement Job Offer (which I took up) 1 - Business Plans in Logistics / Transportation 2 - Market Entry Strategy for a leading logistics player Received a Pre-Placement Job Offer (which I took up)
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Education
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Indian Institute of Management, Calcutta
Post Graduate Diploma in Management (PGDM) | MBA, Strategy and Operations -
National Institute of Technology Calicut
Bachelor's Degree, Mechanical Engineering -
Harvard Business School Online
Disruptive Strategy with Clayton Christensen -
MES Kishore Kendra, Bangalore
Class XII, Science -
VVS Sardar Patel High School, Bangalore
Class X