Experience

Probus Insurance Broker Private Limited

• India
• Insurance
• 1 - 100 Employee

• Point of Sale Associate

  • Apr 2016 - Present

  Primary - selling of Motor insurance Secondary - selling of health insurance Primary - selling of Motor insurance Secondary - selling of health insurance



C1 India Pvt Ltd

• India
• IT Services and IT Consulting
• 100 - 200 Employee

• Sr. Client Support Officer

  • May 2014 - Apr 2016

  Project : Handling MAZAGON DOCK SHIPBUILDERS LIMITED (MDL) Project; Conducting E-tendering training for Bidders and Buyers (MDL OFFICERS), creating and publishing E-tenders on e-procurement website. Relationship: Develop client relationships to grow account revenue and profitability. Client Servicing: Servicing and strengthen the existing relationships, enhancing them and nurture new ones. One point contact: Single point contact and personalized service to ensure timely and accurate execution. Understanding business needs: To understand their needs & articulate the ability to meet the needs with product & services. Implementations: Managing and directing the assigned project resources to best meet project objectives. MIS generations: Maintaining and storing different MIS as per the requirement of our clients Show less



Altisource Business Solutions Pvt Ltd

• Associate

  • May 2013 - Feb 2014

  Mortgage administration: Handling US client’s requirements at different stages of mortgage. Partner & Client Servicing: Queries regarding insurance, policy cancellation, premium collection etc. Training: Training new executives about the processes and documentations. Data Analysis: Maintaining daily, monthly and yearly MIS. Marketing and Presentations: Developing presentations for team training and monthly meetings. Instrumental in setting up different operational processes for the company’s business in India thereby assisting the team to reduce the turnaround time Show less



Tata Consultancy Services Pvt Ltd

• Customer Service Associate

  • Dec 2006 - Jan 2011

  Queries regarding Home loans, Auto loans and Consumer loans, Rescheduling home loans.Administration: Managing quality of customer service and request processing, training new staffs, working under pressure with the team to complete various tasks within the stipulated time.MIS generations: Maintaining and storing different MIS required as per the circulars laid down by the bank.Credit card Desk: Managing Credit card collection, Settlement, Travel insurance and claims etc.Have led the team to achieve goals towards profitability and customer satisfaction levels Show less

• Customer Service Associate

  • Dec 2006 - Jan 2011

  Queries regarding Home loans, Auto loans and Consumer loans, Rescheduling home loans.Administration: Managing quality of customer service and request processing, training new staffs, working under pressure with the team to complete various tasks within the stipulated time.MIS generations: Maintaining and storing different MIS required as per the circulars laid down by the bank.Credit card Desk: Managing Credit card collection, Settlement, Travel insurance and claims etc.Have led the team to achieve goals towards profitability and customer satisfaction levels Show less