Experience

Jehan Numa Retreat club & Spa

• India
• Hospitality
• 1 - 100 Employee

• Sr. Front Office Assistant

  • Jan 2017 - Present

   Handling check-in check-out according to the standard operating procedures of the organization. Interacting with the guests for quick resolution of their problems and providing high quality services to achieve customer delight Handle guest complaints and maintain good public relations To maintain a high team focus by showing co-operation and support to achieve the goals of the organization Managing the operations according to the standard operating procedures of the organization Any new experience on the floor (could be good/bad) should be informed to the Team Leader Always feel to grow with the company’s growth and make my personal & professional life successful. Maintain the Brands standard service. Briefing to the junior staff working at reception. Show less

• Front Office Assistant

  • Jan 2014 - Dec 2016

  Work profile :- check- in,check- out, assign guest room, rooms booking, handle the guest folio, maintain front office record,cash handling, night auditing, handle the guest complaints.



NEXA - Maruti Suzuki India Ltd

• India
• Motor Vehicle Manufacturing
• 700 & Above Employee

• EDP Executive

  • Jan 2016 - Dec 2016



JEHAN NUMA PALACE HOTEL PVT LTD

• India
• 1 - 100 Employee

• Front Office Associate

  • Jan 2013 - Dec 2013

  Work profile :- check- in,check- out, assign guest room, rooms booking, handle the guest folio, maintain front office record,cash handling, night auditing, handle the guest complaints. Work profile :- check- in,check- out, assign guest room, rooms booking, handle the guest folio, maintain front office record,cash handling, night auditing, handle the guest complaints.