deepak sapkota
Product Evangelist at ShikshaTriangle Technologies- Claim this Profile
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English Native or bilingual proficiency
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Hindi -
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Punjabi Limited working proficiency
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Nepali Native or bilingual proficiency
Topline Score
Bio
Experience
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ShikshaTriangle Technologies
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E-learning
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1 - 100 Employee
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Product Evangelist
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Jun 2016 - Present
Bringing Positive aspects of the product to the interested clients, help them to provide brand value with your Product
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Customer Service
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Jan 2016 - Present
Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints.Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Process orders, forms and applications.Follow up to ensure that appropriate actions were taken on customers' requests.Refer unresolved customer grievances or special requests to designated departments for further investigation.
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Jeevom... Healthcare Simplified
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India
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Software Development
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1 - 100 Employee
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Customer Service
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Mar 2015 - Dec 2015
Worked with customer support team, hold the key responsibility to take care of queries made the consumer and need to settle if they have any issues Worked with customer support team, hold the key responsibility to take care of queries made the consumer and need to settle if they have any issues
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Just Dial Limited
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India
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Consumer Services
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1 - 100 Employee
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IRO
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Jun 2012 - Sep 2013
Was working as a IRO in the organization, handling inbound calls, handling customer queries and assist them with the right information Was working as a IRO in the organization, handling inbound calls, handling customer queries and assist them with the right information
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Education
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Delhi University
Bcom honrs, Business/Commerce, General -
Assisi convent school
bcom honrs, Business/Commerce, General