Deepak Sachdeva

Performance Analyst at Tourism New Zealand
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Contact Information
us****@****om
(386) 825-5501
Location
Auckland, Auckland, New Zealand, NZ

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LinkedIn User

Deepak is a fast and agile learner. Willing and able to deal with challenges. Makes every effort to deliver to a quality standard. He went above and beyond his coordination role by: - assisting with the creation of training content and videos - coaching staff on using new Citrix devices as the technology is embedded into branches - assisting with troubleshooting and supporting staff with technical issues. Thank you for your contribution on this project.

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Credentials

  • How to Use Data Visualization to Make Better Decisions—Faster
    LinkedIn
    Oct, 2021
    - Nov, 2024
  • Scrum Master Certified (SMC)
    Scrum.org
    Nov, 2020
    - Nov, 2024

Experience

    • New Zealand
    • Advertising Services
    • 100 - 200 Employee
    • Performance Analyst
      • Jul 2022 - Present

    • Higher Education
    • 1 - 100 Employee
    • Insights Analyst
      • Apr 2022 - Jul 2022

    • Administrative Officer
      • Mar 2022 - Jul 2022

      https://www.tekupenga.ac.nz/home/our-people/deepak-sachdeva/

    • New Zealand
    • IT Services and IT Consulting
    • 200 - 300 Employee
    • Data Analyst
      • Dec 2021 - Apr 2022

    • Information Technology & Services
    • 300 - 400 Employee
    • Project Development Coordinator
      • Dec 2020 - Apr 2022

    • New Zealand
    • Banking
    • 700 & Above Employee
    • Project Support Coordinator
      • Jul 2020 - Nov 2020

      I am responsible for the coordination of a rollout of new banking system (based on Windows10 and Citrix) to 107 branches and franchises across New Zealand. Assist Project Management Team with project related tasks: Ordering and shipment of equipment, Project planning and coordination of tasks and resources. Support users to adopt the new computer system over the phone and by remotelyconnecting to their PC (via SCCM Remote support) and together completing the checklist

    • Customer Service Specialist
      • Jun 2019 - Jul 2020

      Currently I am working in a customer service position at KIWI Bank where I take calls and provide our customers a high-level service. At the same time, I help them in making better financial decisions using the products at hand, on top of this I have extensive knowledge of banking procedures and services, current financial issues and banking terminology.

    • United States
    • 1 - 100 Employee
    • Customer Service Specialist
      • Dec 2018 - Jun 2019

      Assessing client documents and ensuring they qualify for the various loans available, educating them about our products and explain them the process in brief. Customising call and sending through the correct department. Assessing client documents and ensuring they qualify for the various loans available, educating them about our products and explain them the process in brief. Customising call and sending through the correct department.

    • Australia
    • Travel Arrangements
    • 1 - 100 Employee
    • Dispatch Coordinator
      • Sep 2018 - Jun 2019

    • checkout operator
      • Aug 2017 - Dec 2017

      It was the job where I performed very well under pressure and it was very fast moving environment so I have to adjust myself so I can serve customers a high standard of services. It was the job where I performed very well under pressure and it was very fast moving environment so I have to adjust myself so I can serve customers a high standard of services.

    • Manager
      • Mar 2012 - May 2017

      I was the operation head in the company, responsible for market research, delivering services to customers and also always do my best to hit the sales target. I was the operation head in the company, responsible for market research, delivering services to customers and also always do my best to hit the sales target.

Education

  • Unitec Institute of Technology
    Postgraduate Degree in Applied Business, Data Analytics
    2021 - 2022
  • WelTec
    Graduate Diploma in Business Management, Small Business Administration/Management
    2017 - 2018
  • Magadh University, Bodh Gaya
    Master's in Economics, Economics
    2016 - 2017
  • Red cross wellington
    First aid, First aid
    -

Community

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