Experience

Minerva Star Technology

• United Arab Emirates
• IT Services and IT Consulting
• 1 - 100 Employee

• Operations Manager

  • 2022 - Present



Accenture

• Ireland
• Business Consulting and Services
• 700 & Above Employee

• Talent Fulfillment Senior Analyst

  • Jan 2011 - Apr 2022

  • Managed lifecycle talent acquisition processes, from initial job promotion to staff onboarding. • Created and delivered high-performing talent acquisition strategies, gaining management backing to effectively improve recruitment processes. • Managed recruitment metrics and analytics, providing detailed reports to enhance internal HR processes. • Promoted talent diversity, coaching stakeholders on improved recruitment strategies. • Held company-wide town hall meetings to convey updates and maintain open lines of communication with employees. • Handled human resources matters with discretion and immediately escalated high level issues to upper management for remediation. • Maintained and updated employee records in company's system using Workday. • Helped recruits settle into new environments by introducing them to teams, set up user accounts and provide training where necessary. • Proficiently used a wide range of recruiting software to easily complete recruitment tasks, including Taleo, Workday and PeopleSoft. • Attended interviews with managers to take notes, ask questions and make decisions with managers on suitable candidates. • Reviewed all CVs using CV tracking systems to shortlist and select candidates for interviews. • Set appointments and interviews for job candidates via MS Teams. • Managed interview process on behalf of clients and candidates, maintaining appropriate confidentiality with both parties. • Sourced candidates through social media platforms, validating suitability for available positions. • Interviewed potential candidates, taking accurate notes to determine suitability for available positions. • Represented organisation at job fairs to bring in local talent for long-term and seasonal positions. • Conducted pre-screening checks and interviews with applicants. • Developed list of contacts in IT sector, maintaining strong pipeline of candidates. • Trained recruitment staff in the use of Taleo applicant management software. Show less



Infosys

• India
• IT Services and IT Consulting
• 700 & Above Employee

• Campus Recruiter

  • Apr 2009 - Dec 2010

  • Conducted interviews for entry level recruitments. Conducted interviews in recruitment drives at job fairs, campus placements & at placement vendors. • Matched the candidate with appropriate jobs and marketed candidates to the Project Managers responsible for that position. • Negotiated salaries, presented offers of employment to selected candidates and completed necessary paperwork after hire. • Located potential candidates through Internet research, referrals, networking, placing job ad- verts for contract positions. • Established and maintained professional relationships with candidates. Assisting Team HRD with reviewing certification modules. • Maintaining attendance trackers for employees attending training sessions. Show less



Goals A+N

• Australia
• Transportation, Logistics, Supply Chain and Storage
• 1 - 100 Employee

• Logistics Technician

  • Sep 2007 - Feb 2009

  • Understood warehouse product placement, enabling efficient picking and packing services. • Restocked shelves with strict attention to detail, utilizing time management and organization skills to maximize efficiency. • Carefully managed stock in temperature-controlled environments. • Reviewed all aspects of client moves meticulously, ensuring every stage was planned with appropriate detail. • Assessed moving logistics, and selected the best tools and equipment for specific moves. • Analyzed goods to be relocated and their moving requirements. Show less



Citi India

• India
• Financial Services
• 700 & Above Employee

• Account Executive

  • Nov 2004 - Apr 2007

  • Handled high-volume telephone calls to address and resolve customer queries. • Cashed customer cheques, including verifying identification and checking account balances in accordance with bank policy. • Conducted special service and account transactions for customers. • Responded and assisted customers with account inquiries and updates. • Promoted company products using approved techniques, increasing revenue and exceeding performance expectations. • Stayed current on policies, procedures and standards to offer optimal support. • Adhered to strict financial and customer data guidelines to avoid breaches and information misuse. • Assisted with loan applications, guiding on procedures and process. Show less