Experience

IInfrasol Services

• India
• IT Services and IT Consulting
• 1 - 100 Employee

• Server Support Engineer

  • Sep 2011 - Present

  Experience: Server : IBM3650 x86/x64 Servers IBM3400 x86/x64 Servers HP ProLiant ML350, HP ML570,Dell Power Edge 2950,Dell Power Edge R710,Dell PowerVoult M3200,1000 Storage. Raid Configuration technology. Microsoft Os: Windows 2000 Server, Windows Server 2003/2003 R2, Windows Server 2008-R2 2012-R2, ADDS-Roles 2003, 2008/R2, 2012/R2, Microsoft Exchange 2007 / 2010. Virtualization: VMware & V Sphere 4.1/5.1/5.5, Microsoft Hyper-V, Suse11 SP3 KVM Software: Symantec Backup Exec-2013, Symantec System recovery 2011-2013 McAfee EPO 5.0, Trend micro SMB, Norton Ghost, Dame Ware Mini Remote Console, Email(Postmaster, Squirrel),SQL Server 2008 / 2014, Norton Utilities Networking: Fortinet, Cyberoam Firewall, Cisco Routers, Cisco catalyst Switches L2/L3, Modems, Hubs and Bridges. Wi-Fi technology Router Access Point. Professional Experience: Iinfrasol Services, Mumbai-Andheri, Server technical Engineer (L2) 30 September 2011 to Till Date Role: Responsible for second-level support for server related issues. Work on New project as per requirements. Installation and Configure servers. Server OS upgrade, Configured Server Roles, Networking security and System settings on Server. Work on server hardware upgrade (i.e. Part replacing and adding new part) and troubleshooting server OS (server ADDS services) & hardware related issue. Day-to-day handle customer quires on remote support. Remotely Manage Data storage Backup / Restoration in DAS Servers with third party Software ( Symantec backup Exec 12.5 , Symantec system recovery 2013 ) Work on VMware 4.1 as a supervision level, monitoring VMs logs and maintain data store size, weekly generate all VMs logs report. Work on Exchange server 2007 /2010 as a supervision level, monitoring queue mail tool, monitoring quantum mail fetching logs, Maintain Exchange mail database size, Technical support to L1 engineer and resolve issue . Prepared documentation as per project implementation and completing. Show less



SRR Jewels

• Server Engineer

  • Sep 2006 - Jun 2011

  Prepared the environment for deployment of Windows Server 2003. Analyzed the hardware and software requirements of Active Directory. Installed, configured, and provide troubleshooting for Server 2003. Migrated Windows Server 2003 from test environment to the production environment. Implemented and managed IP Addressing, configured TCP/IP addressing on a server. Created the Forest Root domain, and a Child domain in a production environment. Installed and configured an Active Directory Domain Controller. Established external trusts and cross-forest trusts. Managed an Active Directory site, replication schedules, site links and boundaries, used ADUC to create and manage computer, user and group accounts in an Active Directory environment. Used DcDiag, NetDiag techniques for troubleshooting. Performed authoritative and non-authoritative restore operations. Diagnosed and resolved issues related to masters role failure and AD database. Configured automatic updates for network clients by using Group Policy. Designed, planned and implemented Group Policy, delegation strategies and OU structure. Managed local, roaming, and mandatory profiles, planed strategy for placing Global Catalogue (GC) and evaluated the need to enable Universal Group Caching. Created approximately 200 user accounts in Active Directory and migrated all Windows NT users by ‘User State Migration Tool (USMT)’. IT source India Pvt Ltd, Mumbai-Santacruz Desktop support Level 2 Show less



It source india pvt ltd

• Mumbai

• Desktops Engineer

  • Aug 2005 - Jul 2006