deepak mishra
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Bio
Experience
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PC Solutions
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India
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IT Services and IT Consulting
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300 - 400 Employee
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Oct 2008 - Present
Currently working on the project of Quatrro BPO Solution, which is one of the fasted growing BPO in industry
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Oct 2008 - Present
Currently working on the project of Quatrro BPO Solution, which is one of the fasted growing BPO in industry, having various project across the world wide with very good infrastructure including 4500, 6500 series switches and 2600, 3800 series of Routers and my job responsibility on the project are as follows.Job Profile:Responsible for monitoring the LAN and WAN through monitoring tool called PRTG,NFT ,Solar Winds which includes monitoring of WAN links, Bandwidth utilization, LAN devices availability etc.Responding to outages and working closely with other network operations centers and telecommunication providers to debug and diagnose network and circuit problems.Open trouble tickets and interfaced with telecommunication providers to resolve issues.Managing the inter-switch network, segregated with process wise defined VLAN's on L2 and L3 switchesMonitoring MPLS Link.Managing Cisco ASA & Fortigate firewall ,applying & creating policy, configuring site-to-site vpn.ON ASA & fortigate FirewallAdditional Assignments:-Project of implementing SSH on all network Devices.Project of firewall rule migration between ASA & Fortigate firewallProject of implementing SNMP V3,on all network devices Show less
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Network Engineer
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Dec 2007 - Oct 2008
Worked on the project of Exl Noida, which is one of the fasted growing BPO in industry, having various project across the world wide with very good infrastructure including 3700, 4500, 6500 series switches and 1600, 2600, 3600 series of Routers and my job responsibility on the project are as follows. Job Profile: Responsible for monitoring the LAN and WAN through monitoring tool called concord which includes monitoring of WAN links, Bandwidth utilization, LAN devices availability etc. Responding to outages and working closely with other network operations centers and telecommunication providers to debug and diagnose network and circuit problems. Open trouble tickets and interfaced with telecommunication providers to resolve issues. Managing the inter-switch network, segregated with process wise defined VLAN's on L2 and L3 switches Active data ports and provides VLAN's to user as per their requirements or change VLAN if needed Taking backup of all the core and access switches on weekly basis Preparing bandwidth utilization and down time report of links and then analysis the report to maintain the service level agreement Resolving Server/network calls within a stipulated time frame. Monitoring MPLS Links. Proactive Monitoring of Network with NMS Such as SOLAR WIND , WHATSUP GOLD and Snappimons Integrated Systems into existing network and backbone infrastructure Show less
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Senior Network Engineer
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Jul 2007 - Dec 2007
Job Profile: Installing, configuring, upgrading network software, and providing technical support Assisting in Backup Scheduling, User & Group Management. Installing and administering, MS Outlook. Desktop support including trouble-shooting of the Hardware and Software in use. Support for Network Printers, Scanners and various Data Storage devices. Perform general system maintenance, virus updates, optimization, troubleshooting, etc. Training to new recruits in customer services, operations and technical support tasks. Managing Team of Floor Engineers Monitoring and providing support for Network. Maintenance of Hardware, Software and Network. Additional Assignments:- Led the Project of Migrating the OS of all the desktops from win 2000 to Windows XP. Led the team Antivirus up-gradation project. Show less
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Network Engineer
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May 2006 - Mar 2007
Job Profile: Administration of Windows 2000 (Advance/Professional Server) Maintain and trouble-shoot all hardware and systems. Monitoring and providing support for Network. Maintenance of Hardware, Software and Network. Upgrading networking, hardware and software to latest technology according to production and users needs. Providing Training & Technical support to end-users. Additional Assignments:- Use to give training for new IT software technologies. Use to take seminars for Network technologies Show less
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