Deepak Mathews

Customer Experience Innovation Lead at Zurich Insurance Company Ltd
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Contact Information
us****@****om
(386) 825-5501
Location
Zurich, Zurich, Switzerland, CH

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Experience

    • Switzerland
    • Insurance
    • 700 & Above Employee
    • Customer Experience Innovation Lead
      • May 2020 - Present

      Member of Executive Staff (Group Customer Office)

    • Senior Manager, Digital Experience (Group Strategy)
      • 2017 - May 2020

      Part of Customer & Digital Office within Group Strategy, Innovation and Business Development.

    • Switzerland
    • Higher Education
    • 700 & Above Employee
    • Guest Lecturer
      • 2015 - Present

      Guest Lecturer at the Institute of Marketing and Management, University of Bern on topics including: online marketing, social media, customer experience, digital transformation, technology and business, branding the digital age, among others Guest Lecturer at the Institute of Marketing and Management, University of Bern on topics including: online marketing, social media, customer experience, digital transformation, technology and business, branding the digital age, among others

    • United States
    • Business Consulting and Services
    • 700 & Above Employee
    • Senior Consultant, Digital Marketing
      • 2016 - 2017

    • Switzerland
    • Furniture
    • 100 - 200 Employee
    • Manager, Digital Marketing
      • 2013 - 2016

      USM is a Swiss luxury furniture brand with presence in over 40 countries though 9 flagship stores, 400+ dealers and online shop. Responsible for all global digital marketing activities and campaigns at USM including: • Official Website and various sub domains• SEO, Paid Search and Display Advertising• Marketing Automation and Email Marketing• Social Media • E-Commerce • Analytics and Business Intelligence USM is a Swiss luxury furniture brand with presence in over 40 countries though 9 flagship stores, 400+ dealers and online shop. Responsible for all global digital marketing activities and campaigns at USM including: • Official Website and various sub domains• SEO, Paid Search and Display Advertising• Marketing Automation and Email Marketing• Social Media • E-Commerce • Analytics and Business Intelligence

    • Switzerland
    • Advertising Services
    • 1 - 100 Employee
    • Founder and Managing Director
      • 2008 - 2013

      Logisch Consulting, now part of WPP group, is an international digital marketing consultancy that specializes in utilizing a range of digital assets to aid and improve the business performance of companies and organisations. Specialities: • Search Engine Optimization (SEO)• Search Engine Marketing/Pay Per Click (SEM)• Customer Relationship Management (CRM)• Social Media Optimization • Email Marketing• Web Design and Development • Content Management Systems• Graphic DesignClients include Ipsos, Briers, Toyota, ICMC, Universum Global, World Wildlife Fund for Nature, Cossette Communications, Radex Systems, McGill University, Galana Oil, various UN organizations, etc

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