Deepak Kumar Patro

Salesforce Certified Instructor at Mr & Mrs Cloud
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Contact Information
us****@****om
(386) 825-5501
Location
Hyderabad, Telangana, India, IN
Languages
  • Hindi -
  • Telegu -
  • Odia -

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Credentials

  • Salesforce Certified Administrator (SCA)
    Salesforce
    Apr, 2023
    - Oct, 2024
  • Salesforce Certified Marketing Cloud Email Specialist
    Salesforce
    Mar, 2023
    - Oct, 2024
  • Salesforce Certified Platform Developer I
    Salesforce
    Nov, 2021
    - Oct, 2024
  • L3
    PurpleLeap
    Aug, 2012
    - Oct, 2024
  • Star Prime Certification
    Infosys
    May, 2011
    - Oct, 2024

Experience

    • Australia
    • Professional Training and Coaching
    • 1 - 100 Employee
    • Salesforce Certified Instructor
      • Aug 2021 - Present
    • India
    • Education Management
    • 700 & Above Employee
    • Business Communication Trainer
      • Jul 2016 - Jul 2021

      1. Imparted training aimed at improving 'Thought Clarity' and 'Content Structuring' abilities of the trainees by using Mind Mapping techniques. 2. Helped trainees work on their 'Articulation Skills' by developing their ability to structure and put forth their arguments in more effective ways. 3. Enabled trainees improve their Core Presentation Skills and Persuasion Skills to be effective communicators. 4. Delivered 'Behavioral Training' aimed at improving the trainees abilities to work in teams by being more accountable and productive than otherwise. 5. Delivered training for 'Language Skills' enhancement aimed at improving the trainees abilities to communicate more effectively, both orally as well as in writing, including email writing. Show less

    • Real Estate
    • 1 - 100 Employee
    • Soft Skills Trainer
      • Sep 2014 - Jun 2016

      During this period, I had associated with numerous companies viz., Maintec Technologies, Ethnus Consultancy, PeopleLogic, careerPrime and Talent Sprint to deliver soft skills training on their behalf in numerous colleges spread across South India. During this period, I had associated with numerous companies viz., Maintec Technologies, Ethnus Consultancy, PeopleLogic, careerPrime and Talent Sprint to deliver soft skills training on their behalf in numerous colleges spread across South India.

    • Education Management
    • 1 - 100 Employee
    • Lead Trainer
      • Oct 2013 - Aug 2014

      1. Managed end to end operations of the Training Function including TNA, design of Annual Training Calendar, identification of right resources, design & delivery of training modules and evaluation of training effectiveness. 2. Imparted activity-driven Soft Skills training to Corporate Professionals as well as students of Engineering & Management. 3. Discharged the responsibilities related to choosing and em-paneling the right vendors as well as managing existing vendors. 4. Ensured customer satisfaction & peer delight at every step. Show less

    • India
    • Education Administration Programs
    • 1 - 100 Employee
    • Consultant - Business Skills
      • Sep 2011 - Jul 2013

      1. Imparted Soft Skills training to the students of Engineering & Management & domain-specific training (Sales & Marketing and HR) to students of Management studies & Engineering across colleges in India. 2. Managed delivery of training programs at colleges with the support of necessary resources and managing small teams of 4-12 members. 3. Ensured customer satisfaction & peer delight at every step. Achievements: Consistently good performance throughout the year. Cleared all internal Certifications attending ‘Train the Trainer’ programs. Show less

    • India
    • Education Administration Programs
    • 200 - 300 Employee
    • Assistant Professor – MBA (HR & Marketing)
      • Aug 2009 - Sep 2011

      1. Delivered lectures on specialization papers of Marketing & HR. 2. Initiated various development activities for engaging students productively. 3. Extended support to training & placement activities. Achievements: Acted as HOD in-charge for 10 months for the MBA department. Conceptualized & initiated an in-house developmental forum to encourage students participation in Collegial Governance. 1. Delivered lectures on specialization papers of Marketing & HR. 2. Initiated various development activities for engaging students productively. 3. Extended support to training & placement activities. Achievements: Acted as HOD in-charge for 10 months for the MBA department. Conceptualized & initiated an in-house developmental forum to encourage students participation in Collegial Governance.

    • India
    • Higher Education
    • 1 - 100 Employee
    • Assistant Professor – MBA (HR & Marketing)
      • Sep 2008 - Aug 2009

      1. Delivered Lectures on Specialization Papers of HR, Marketing as well as on Organizational Behavior. 2. Prepared a manual on Project Work Guidelines. 3. Along with the Convener organized and coordinated College Day Celebrations and a Technical Fest. 1. Delivered Lectures on Specialization Papers of HR, Marketing as well as on Organizational Behavior. 2. Prepared a manual on Project Work Guidelines. 3. Along with the Convener organized and coordinated College Day Celebrations and a Technical Fest.

Education

  • Regional College of Management(RCM)
    Master of Business Administration (M.B.A.), Human Resources Management and Marketing
    2006 - 2008
  • Rayagada (Autonomous) College, Rayagada
    Bachelor of Science (B.Sc.), Chemistry
    2001 - 2006
  • Sacred Heart School, Rayagada
    10th, Physical Sciences, Social Sciences, Computer, Maths
    1985 - 2001
  • Trailhead by Salesforce

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