Deepak Bansody

Founder & CEO at FirstcallTeleservices Pvt Ltd
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Contact Information
us****@****om
(386) 825-5501
Location
Hyderabad, Telangana, India, IN
Languages
  • English -
  • Telugu -
  • Hindi -
  • Marathi -
  • Bengali -
Skills

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Prasanna Ashok

Deepak Bansody, knowledge of the BPO process and delivery models coupled with his dedication to my business goals make him more than an excellent. He is also on the cutting edge of what’s new in the world of IT operations, Service Delivery and Incident Management, which makes him all the more valuable. I would recommend him to anybody."

Vijender S. Bisht

Thanks deepak, excellent ops personnel with tremendous focus on achieving the targets, excellent guy to work with.

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Credentials

  • Six Sigma Green Belt Certification
    Firstsource Solutions Pvt Ltd
    Jan, 2007
    - Sep, 2024
  • NSDC CERTIFIED TRAINING PARTNER
    National Skill Development Corporation
    Feb, 2014
    - Sep, 2024
  • HPPT Certified
    -
  • ISO & COMPLIANCE
    Mphasis Internal Certification

Experience

  • FirstcallTeleservices Pvt Ltd
    • Founder & CEO
      • Apr 2011 - Present
  • DigiCall Teleservices Pvt.Ltd.
    • 200 - 300 Employee
    • Director & Regional Head - South Digicall
      • Apr 2011 - Mar 2012

      Managed & Established 5 New centers, Managed & developed business with New clients and took centers to new scale of achievements. Increased turnover of these centers by 100% by bringing in New clientel & mining / expanding exsisting clients. Managed & Established 5 New centers, Managed & developed business with New clients and took centers to new scale of achievements. Increased turnover of these centers by 100% by bringing in New clientel & mining / expanding exsisting clients.

  • Spanco Telesystems
    • Telecommunications
    • 200 - 300 Employee
    • General Manager & Site Director
      • Aug 2010 - Nov 2011

      Established , Transitioned & Managed Idea Accounts for 5 circles. Established & headed a complete New center in Dehradun. Established , Transitioned & Managed Idea Accounts for 5 circles. Established & headed a complete New center in Dehradun.

  • Firstsource Solutions Limited
    • India
    • Appliances, Electrical, and Electronics Manufacturing
    • 1 - 100 Employee
    • Head Of Operations & Lead ROB & North East Division
      • Dec 2007 - Oct 2010

      - -

  • Mphasis
    • India
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Senior Manager Operations
      • Oct 2002 - Dec 2007

      Headed end to end Operations for Airtel account & SBI, SBI Mutual Funds, SBI life. Headed end to end Operations for Airtel account & SBI, SBI Mutual Funds, SBI life.

  • Swan Finmart Pvt Ltd
    • Team Manager
      • 1996 - 1999

      Managed a Sales force and hard core sales of credit card ( Standard chartered bank ); Orange, Hutch Sim cards sales. we were the first in HYD to sell all these products 14 years back. Managed a Sales force and hard core sales of credit card ( Standard chartered bank ); Orange, Hutch Sim cards sales. we were the first in HYD to sell all these products 14 years back.

Education

  • Andhra University
    Bachelor of Commerce (BCom), Accounting
    1993 - 1996
  • H.V.S.
    SSC, NA
    1981 - 1991

Community

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