Experience

MWA Technology Ltd

• United Kingdom
• Environmental Services
• 1 - 100 Employee

• Key Account Manager

  • Jul 2014 - Present

• Customer Service and Sales Representative

  • Jul 2014 - Jul 2015

  Working as an account manager with customer service. I currently manage the south of the UK taking care of my key customers, in addition contacting dormant customers to see if we can get them back on track, and of course always scouting for new possible customers.General duties filing, quoting emailing faxing, internal external calling, liaising with manufactures.familiar with SAGE200 and CRM data basis. My starting role was purely customer service dealing with all customer returns, price corrections. From here i progressed into sales.I am also familiar with SOP



Waterloo Housing Group

• United Kingdom
• Non-profit Organizations
• 1 - 100 Employee

• Call Center Representative

  • Feb 2015 - Jun 2015

  I was working as a call center adviser in an extremely busy call center, answering customer quires in a timely and professional manor. Liaising internally and externally with contractors, and engineers arranging appointments for repairs and emergency call out's. Filing faxing sending and receiving emails. Due to such a busy environment time management was a must. I was working as a call center adviser in an extremely busy call center, answering customer quires in a timely and professional manor. Liaising internally and externally with contractors, and engineers arranging appointments for repairs and emergency call out's. Filing faxing sending and receiving emails. Due to such a busy environment time management was a must.



Grupo Vidanta

• Mexico
• Hospitality
• 700 & Above Employee

• Sales/Marketing/Promoting

  • Sep 2005 - Dec 2014

  Had a fantastic opportunity to work for largest Vacation ownership company in the whole of Latin America, My first role was a complete sales role including being a closer was a very challenging role.After the two years i decided i needed a new challenge so went to more marketing and promoting side of the industry. Promoting the club to existing members to see all the new changes and to new possible club members, arranging their appointments. Using Data basis MATRIX & TRACK RESULTS ,Daily duties relieving and making phone calls, filing emailing etc.