Experience

Australian University

• Kuwait
• Higher Education
• 200 - 300 Employee

• Coordinator Alumni Relation & Career Placement

  • Jan 2012 - Present

  Maintain a strong relationship with our graduates, organize alumni events m help alumnus find jobs, organize career workshops, Career fair, Career day and help alumnus in writing resumes preparing for job interviews, arrange internships and organize alumni gathering. My job consists of : • Serving 7000 Alumni by engaging and supporting them through gatherings, events, and activities and connecting with over 8,600 followers in our Social Media • Assisting Alumni and Students in the Center when they visit the Center • Maintaining the Alumni Database and generating reports • Connecting with the industries and making ties that will help and support the Center’s mission • Offering career Advising and Career Placement services to our students and fresh graduates through Career Days, Career Fair, etc. And Career Development Workshops (INJAZ, LinkedIn and others) • Assisting and helping the Internships in the Business and Engineering Schools to place our students Show less



Zajil Telecom

• Kuwait
• Telecommunications
• 100 - 200 Employee

• Contract Management Supervisor

  • Sep 2007 - Jun 2012

  Kems ( Zajil Group) handling thousands of Customer and my duties are: -Coordinated with IT to build & implementing Managing contracting management system program - Coordinate with other dept on legal issues. - To assist the Senior group legal consultant in day-to-day activities for all legal issues and company matters. - Suggestion and recommendation for improvement and progress. - In coordination with OPS, sales & Finance. - Received All complaints through any media should be communicated in detail by using Customer Response System through the CRM and escalated to other departments for necessary action. - Monitor performance and fault resolution, ensure date commitment, report services status, to comment, analyze and report customer feedback. Show less



Al Mulla Group

• Kuwait
• Holding Companies
• 700 & Above Employee

• operation supervisor

  • Nov 1994 - Sep 2007

  Since 1995 and till 2007 Operations Supervisor in the Collection Department of Al Mulla Group of Companies handling thousands of Customer and my duties are: - Maintaining Customer’s Records. - Tracking Computer Records and Managing receivables. - Mass Communication with Customer to Resolve any disputes or misunderstanding. - Implementing Bank Standing Instructions and conforming to the company financial. - Constructing Customer data bank - Receive Post Dated Cheques from Customers and Companies, enter them into the system, place them in appropriate date-wise folders for prompt retrieval on due dates, and deposit into Banks - To collect / report customer (feedback) - To coordinate with other Dept. regarding resolution of any customer issues. - Escalation of Problem / issue of customer concerns to manager Show less