Dedy Trisetiarochman
Technical Lead Engineer at Aristi Jasadata- Claim this Profile
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Bio
Credentials
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IBM Certified Associate System Administrator - IBM i 7
IBMDec, 2013- Nov, 2024
Experience
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Aristi Jasadata
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Indonesia
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IT Services and IT Consulting
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1 - 100 Employee
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Technical Lead Engineer
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May 2015 - Present
Ensure that Team is working as per the listed procedures, constantly increasing the productivity of the team. Maintaining the data center of the customer company and ensuring that the systems run properly. Assist in data recovery and disaster management in case there is a security breach or data is lost. Prepare backup for systems so that data is not lost if there is a problem with the system. May have to conduct training programs and educate others on the basic technical details. Act as user support and help in case of any trouble shooting. Responsible for the various program specifications and the documentation for software modules. Receiving request and solve any queries by the user or the customer. Submit reports of the day to day activities to the project team. Directly interact with customer and may have to handle multiple projects. Fully comply with the rules and processes in the companny and customer company. Analyzing the issue cause and clarifying the expected test result. Fixing the issues within the promised turn-around time.
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Technical Engineer
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Jun 2012 - Dec 2014
Maintenance IBM i5 Machine (Monitoring system AS400, AIX and Resolve Problems)
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Education
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2017 - 2018
STMIK Nusa Mandiri Jakarta
Bachelor's degree, Information System
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