Network Security Engineer

• Sep 2019 - Present

Senior Network Engineer

• Jun 2017 - Jun 2019

Responsible for the design & deployment of network infrastructure solutions as part of Network Transformation development projects. Lead network infrastructure engineer on Cloud, Data Centre, Core routing and Security appliance deployment projects. Technologies including:Cisco Firepower & ASACisco ACI SDNAWS (Amazon Web Services) CloudCitrix NetScaler Load BalancerCisco Nexus Responsible for the design & deployment of network infrastructure solutions as part of Network Transformation development projects. Lead network infrastructure engineer on Cloud, Data Centre, Core routing and Security appliance deployment projects. Technologies including:Cisco Firepower & ASACisco ACI SDNAWS (Amazon Web Services) CloudCitrix NetScaler Load BalancerCisco Nexus

Network Engineer

• Aug 2015 - Jun 2017

Provided network services support as a Wireless Network specialist at the Department of Education as part of a backfill engagement.Provided network services support for numerous projects at Monash University as part of a network uplift spanning a couple of years. Provided network services support as a Wireless Network specialist at the Department of Education as part of a backfill engagement.Provided network services support for numerous projects at Monash University as part of a network uplift spanning a couple of years.

Lead Network Engineer

• Dec 2014 - May 2015

Lead Network Engineer of the team supporting the StarTrack Integration project.Design consultation on Telstra Managed Services as part of a nation-wide network hardware refresh.Network support, design and implementation of ICT solutions.Root cause analysis of malfunctions involving network hardware, software applications and security appliances. Troubleshooting and implementation of Data Centre migration. Lead Network Engineer of the team supporting the StarTrack Integration project.Design consultation on Telstra Managed Services as part of a nation-wide network hardware refresh.Network support, design and implementation of ICT solutions.Root cause analysis of malfunctions involving network hardware, software applications and security appliances. Troubleshooting and implementation of Data Centre migration.

Network Engineer

• May 2014 - Nov 2014

Responsible for analysing, designing, installing, configuring, maintaining and repairing of network infrastructure and application components. PRIMARY DUTIES AND RESPONSIBILITIES:Assist in the design of multi-server environments.Configuring and installing client and server network software for upgrading and maintaining network and telecommunication systems.Managing assigned projects and program components to deliver services in accordance with established objectives.Responding to inquiries from staff, administrators, service providers, site personnel and outside vendors and etc. to provide technical assistance and support.Troubleshooting malfunctions of network hardware and software applications, telephones and security systems to resolve operational issues and restore services.Responsible for updating/maintenance of business security and auditing requirements.

Network Integration Engineer

• Apr 2013 - Oct 2013

Updating router and switch configurations as part of numerous projects including; SAB Miller Network Integration, Wide Area Application Services installation and Unified Communications Manager upgrade.Planning and preparation of site changes, including scope of effected services and time-lines of documented changes.Post implementation support for troubleshooting and resolution of issues affecting network services in unforeseen situations.Site auditing to determine impact on location specific and possible factors hindering completion of cut-overs.Printer configuration changes on servers and desktops in reference to layer 2 and layer 3 protocols.Documentation of all changes in the network design diagrams and as part of the change management process. Upgrade of network equipment operating systems, including firewalls and Wireless Controllers to support improvement of network services. Installation of Wide Area Application Services as part of network cost saving strategy.Remote site testing of network services and availability for application access in preparation of new applications, for example SAP.

Network Assurance Engineer - Ultrafast Broadband

• Mar 2012 - Jan 2013

Responsible for management & surveillance activity in the network operations centre of the GPON network.Technical troubleshooting and diagnosis of network faults including management of escalated issues through to restoration.EMS/NMS administration acknowledgement of network alarms and faults based on severity of the problem.Assisting Internet providers with testing of data communication services.Incident Manager for high severity issues in order to ensure timely and correct fault resolution within service level agreement commitment.Support in generating network performance reports related to core and access network.Management of network changes during the implementation process.Implement configuration data changes for network resources.Support network performance analysis and fault reporting.Created support and process documentation for team training purposes.

SMC Network Engineer

• Feb 2009 - Dec 2011

Manage the monitoring and troubleshooting of the mobile telecommunications network and IT services of O2 Ireland through 1st and 2nd line support.Responsibilities included mobile access, voice, packet, international roaming issues along with critical IT products and services.Point of contact and support on many MVNO (Tesco Mobile) and Interconnect issues (BT, Eircom, Vodafone, Hutch 3 & Meteor).Support of corporate customer issues with services including GPRS (Blackberry), Broadband and Corporate Private Networks CPNs.Trouble-shooting and fault management, including working within service level agreements, information flow and escalation to management in order to improve customer experience.

Application Support - IT Batch Operations

• Sep 2006 - Feb 2009

Supporting IT applications running on Unix servers & SQL databases including nightly snapshots, billing cycles processes and backups of production databases.IT event monitoring of business critical applications and production support analysis.Providing second line support of services including sim provisioning, ATM top ups, Flexicom (credit card payments system), mediation and O2 services such as online dealer applications & customer web portal.Support of CRM, Business Intelligence, Teradata, data collection, middleware services and reporting applications. Implementing automation of repetitive processes to improve effectiveness of checks and tasks. Creating support documentation for new and established processes to aid new team members. Monitoring and scheduling of unix scripts on production systems.