Experience

PaymentPlus

• Ireland
• Financial Services
• 1 - 100 Employee

• IT & Operations Engineer

  • Jun 2023 - Present



Freelance

• Freelance IT Consultant, Web Designer & Support Technician

  • Jan 2021 - Aug 2023

  Client services delivered through remote IT support and later, in-person support, delivering exceptional customer service and ensuring repeat custom. Creation and development of websites for local businesses, from ideation through to execution, with content support and design expertise provided to ensure maximum client satisfaction. Ongoing support for web clients, to include the management of site hosting, VLANs and managed networks. Provision of day-to-day IT support to clients while advising on and implementing infrastructure upgrade projects, maintenance of IT systems and networks and the installation of new hardware and software. Review of Security Protocols on all client websites as required, and management of backups and network security where necessary. Show less



PPD

• United States
• Research Services
• 700 & Above Employee

• Support Associate

  • Sep 2019 - Nov 2020



Creative IT

• Ireland
• Information Technology & Services
• 1 - 100 Employee

• Head Technician

  • Aug 2016 - Mar 2020