Decklan Milne

Helpdesk Officer at St John Ambulance SA Inc
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Contact Information
us****@****om
(386) 825-5501
Location
Salisbury Park, South Australia, Australia, AU

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Experience

    • Australia
    • Non-profit Organization Management
    • 1 - 100 Employee
    • Helpdesk Officer
      • Mar 2023 - Present

      Internal support specialist for St. John Ambulance SA employees, volunteers and paramedics. I am responsible for: Active Directory management and configurations, Office O365 administration. Powershell, AZURE, INTUNE, hardware trouble shooting/repair, TITAN security, HelpMaster ticketing systems, Mitel phone systems, Salesforce, purchasing/ordering hardware. Internal support specialist for St. John Ambulance SA employees, volunteers and paramedics. I am responsible for: Active Directory management and configurations, Office O365 administration. Powershell, AZURE, INTUNE, hardware trouble shooting/repair, TITAN security, HelpMaster ticketing systems, Mitel phone systems, Salesforce, purchasing/ordering hardware.

  • TVL
    • Old Reynella, South Australia, Australia
    • Sales Associate
      • Feb 2022 - Mar 2023

      Sales associate in charge of providing quality care and experience to end users. I was in charge of: stock refreshing, POS troubleshooting, customer service, hardware fixes, product sampling, product reviewing, opening and closing of physical store. Sales associate in charge of providing quality care and experience to end users. I was in charge of: stock refreshing, POS troubleshooting, customer service, hardware fixes, product sampling, product reviewing, opening and closing of physical store.

    • Australia
    • Manufacturing
    • 1 - 100 Employee
    • Warehouse Associate
      • Jan 2020 - Mar 2023

      Warehouse associate providing product for GC-TECH shipping Australia wide. I was responsible for: Quality control, picking/packing product, product manufacturing, shipping, machinery repair and new employee basic training. Warehouse associate providing product for GC-TECH shipping Australia wide. I was responsible for: Quality control, picking/packing product, product manufacturing, shipping, machinery repair and new employee basic training.

Education

  • University of South Australia
    Graduate Diploma of IT (Enterprise Management), Information Technology
    2021 - 2022
  • Flinders University
    Bachelor of Arts - BA, Humanities/Humanistic Studies
    2017 - 2020

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