Experience

Providence Home Care - OKC

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Administrative and Project Specialist

  • Jul 2021 - Present

  • Workflow assessment for efficiency, creating new processes/workflows and creating tip sheets• Training new staff and existing staff on new processes• Conduct compliance billing audits• Run reports for billing, intake, and authorizations• IT support (hardware/software fixes, questions, and training)• Answer phones, referral intake, sorting faxes, uploading documents into patient’s charts.• Billing and software audit projects • Workflow assessment for efficiency, creating new processes/workflows and creating tip sheets• Training new staff and existing staff on new processes• Conduct compliance billing audits• Run reports for billing, intake, and authorizations• IT support (hardware/software fixes, questions, and training)• Answer phones, referral intake, sorting faxes, uploading documents into patient’s charts.• Billing and software audit projects



Sutter Health

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Clinical Assistant

  • Jul 2005 - Jun 2021

  Clinical• Responsible for taking medical histories• Preparing patients for examinations• Assisting the provider during exams and procedures• Collecting and preparing specimens for Laboratory and CLIA waived testing• Patient Liaison• Medication refill management• Administering medications, injections and vaccinations• Clinical Preceptor that orients and trains new staff on proper office safety procedures and policies.• Medical supply ordering and inventory according to Par levels EPIC• Epic Mentor and Epic Mentor Co-Piloting Mentoring Program• Train and rounding with staff and clinicians on new Epic workflows/processes• In-basket Care Team development, training and workflow assessments• Develop power point presentations for EPIC workflows and new releases• Create EPIC reports for specific metrics• Preparing spread sheets, creating forms, Power Point presentations, workflows and training flyers• Assist with Lean Daily Management System (5S process, A3 thinking, Visual Management Board, Standard Work; Tiered Accountability Board; facilitating and presenting at GEMBA rounding with upper management)



RONALD M. METZINGER DBA METZINGER AND ASSOCIATES

• United States
• Legal Services
• 1 - 100 Employee

• Typist

  • Jul 2007 - Mar 2020

  • Leveraged expert knowledge of word processing and design programs including Prevail and Microsoft Word.• Organized and prioritized various clerical duties including proofreading, spell checking, document filing and data entry.• Created and modified Workers' Compensation and Social Security documents and forms.• Accurately typed 60 words per minute.• Checked completed work for proper spelling, grammar, punctuation and format