Debra Knack
Branch Manager at Catskill Hudson Bank- Claim this Profile
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Bio
Experience
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Catskill Hudson Bank
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United States
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Banking
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1 - 100 Employee
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Branch Manager
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Oct 2021 - Present
Narrowsburg, New York, United States • Meet with clients to determine the best products to suit their needs, titling of accounts, FDIC coverage, and addressing other needs to ensure overall customer satisfaction and relations while growing our business. • Development of branch staff through creation of written training manuals to address daily, weekly, and monthly responsibilities, best practices to meet goals and objectives and provide accountability. • Cultivate community relationships through marketing, outreach… Show more • Meet with clients to determine the best products to suit their needs, titling of accounts, FDIC coverage, and addressing other needs to ensure overall customer satisfaction and relations while growing our business. • Development of branch staff through creation of written training manuals to address daily, weekly, and monthly responsibilities, best practices to meet goals and objectives and provide accountability. • Cultivate community relationships through marketing, outreach programs, participation in community events and engaging with local businesses owners on how to better serve their business financial needs.
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Head Teller
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Mar 2021 - Oct 2021
Narrowsburg, New York, United States • Possess a clear understanding of technical aspects, features and benefits of the Bank’s products and services to effectively cross-sell. • Build upon teller requirements with increased limit amounts and more product responsibilities. • Other responsibilities include coordinating work within the department, providing guidance and on-the-job training to Tellers; and assisting the supervisor with administrative tasks to support department operations.
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Teller / CSR
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Sep 2020 - Mar 2021
Narrowsburg, New York, United States • Assist customers with personal banking needs, such as deposits, withdrawals, account maintenance, CD renewals and account research. • Understand bank products to be able to promote and cross-sell.
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Teller / CSR
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Jun 2017 - Nov 2018
Assist customers with personal banking needs, such as deposits, withdrawals, account maintenance, CD renewals and account research. • Understand bank products to be able to promote and cross-sell.
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Counseling Office Manager
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Mar 2007 - Aug 2014
Hancock NY I worked at a Theraputic 12-Step Boarding School for at Risk Teens. Counseling Office Manager was my official title, but I have many different job responsibilities beyond that title. Counseling Office Manager: Maintain student files. Organize and set-up seminars, workshops, and meetings of parents and staff. Oversee a student crew to setup rooms for meetings, training them in the skills of prepping for a meeting. Maintain open lines of communication between the school psychologist… Show more I worked at a Theraputic 12-Step Boarding School for at Risk Teens. Counseling Office Manager was my official title, but I have many different job responsibilities beyond that title. Counseling Office Manager: Maintain student files. Organize and set-up seminars, workshops, and meetings of parents and staff. Oversee a student crew to setup rooms for meetings, training them in the skills of prepping for a meeting. Maintain open lines of communication between the school psychologist, psychiatrist, health office, and counselng staff. Record all minutes of meetings within the counseling department. Liaison to the Risk Management Group. Research Project Manager: Gather information within FFS to be included in a national database research program (NATSAP). Joint Commision Compliance Officer Student Advisor: Night and weekend supervision of activities including: after dinner activities, dorm time and study halls. Mathematics Teacher: Currently teaching Geometry, previously have taught: algebra, math lab, and middle school. Coach: Specifically girls soccer, basketball, and softball. Show less
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Catholic Charities of the Archdiocese of New York
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United States
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Non-profit Organizations
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200 - 300 Employee
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Retreat Coordinator
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May 2006 - Jul 2006
Confirmation Retreat Coordinator Planned, organized, and directed a retreat for teens. CARE Retreat Coordinator Christ Awareness Reaches Everyone - a retreat for people with disabilities - organized and directed.
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Education
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Franciscan University of Steubenville
Bachelor of Arts (B.A.), Theology -
Sullivan County Community College
No Degree