Debra Hester

Patient Services Representative II / Payment Poster at Stanford Medicine Partners
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Contact Information
us****@****om
(386) 825-5501
Location
Livermore, California, United States, US

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Experience

    • United States
    • Hospitals and Health Care
    • 200 - 300 Employee
    • Patient Services Representative II / Payment Poster
      • Nov 2016 - Present

      Patient check in. Register, update demographics in system. Reconcile daily cash, check, and credit card receipts from 8 locations, Check postings from EOBs, EFT & bank statement reconciliation for credit card payments. PFS approved non-contractual balance adjustments, Primary reception for PFS, Correspondence identification & distribution, establishing patient payment plans Patient check in. Register, update demographics in system. Reconcile daily cash, check, and credit card receipts from 8 locations, Check postings from EOBs, EFT & bank statement reconciliation for credit card payments. PFS approved non-contractual balance adjustments, Primary reception for PFS, Correspondence identification & distribution, establishing patient payment plans

    • United States
    • Biotechnology Research
    • 700 & Above Employee
    • Reciepts Posting Reimbursement Specialist
      • Jan 2017 - Mar 2017

      Reconcile daily cash, check, and credit card receipts from 8 locations, Check postings from EOBs, EFT & bank statement reconciliation for credit card payments. PFS approved non-contractual balance adjustments, Primary reception for PFS, Correspondence identification & distribution, establishing patient payment plans Reconcile daily cash, check, and credit card receipts from 8 locations, Check postings from EOBs, EFT & bank statement reconciliation for credit card payments. PFS approved non-contractual balance adjustments, Primary reception for PFS, Correspondence identification & distribution, establishing patient payment plans

    • Medical Practices
    • 1 - 100 Employee
    • Medical Payment Poster
      • Aug 2014 - Nov 2016

      Reconcile daily cash, check, and credit card receipts from 8 locations, Check postings from EOBs, EFT & bank statement reconciliation for credit card payments. PFS approved non-contractual balance adjustments, Primary reception for PFS, Correspondence identification & distribution, establishing patient payment plans Reconcile daily cash, check, and credit card receipts from 8 locations, Check postings from EOBs, EFT & bank statement reconciliation for credit card payments. PFS approved non-contractual balance adjustments, Primary reception for PFS, Correspondence identification & distribution, establishing patient payment plans

  • Save Tow
    • Livermore, CA
    • Customer Service
      • Jun 2012 - Aug 2014

      Reconcile daily cash, check, and credit card receipts from 8 locations, Check postings from EOBs, EFT & bank statement reconciliation for credit card payments. PFS approved non-contractual balance adjustments, Primary reception for PFS, Correspondence identification & distribution, establishing patient payment plans Reconcile daily cash, check, and credit card receipts from 8 locations, Check postings from EOBs, EFT & bank statement reconciliation for credit card payments. PFS approved non-contractual balance adjustments, Primary reception for PFS, Correspondence identification & distribution, establishing patient payment plans

    • Inside Sales Account Manager
      • 2012 - 2012

      Supported 1 Sr. Outside Account Manager and 1 Outside Account Manager Managed outside sales account managers calendars Scheduled meetings, office presentations, training classes Worked several reports Supported 1 Sr. Outside Account Manager and 1 Outside Account Manager Managed outside sales account managers calendars Scheduled meetings, office presentations, training classes Worked several reports

    • United States
    • Hospitals and Health Care
    • 500 - 600 Employee
    • Medical Records Specialist
      • Apr 2007 - Feb 2010

      Transfer film images in to digital system Tracking patient jacket and films Scanning doctor orders, test results, medical releases in system Ordering of patients exams Requesting patients jackets from off site storage Transfer film images in to digital system Tracking patient jacket and films Scanning doctor orders, test results, medical releases in system Ordering of patients exams Requesting patients jackets from off site storage

    • United States
    • Hospitals and Health Care
    • 400 - 500 Employee
    • Cashier / Admitting Registar
      • 1999 - 2007

      Over the counter payments by cash, check or credit card. Reconciling cash drawer to ledger, end of day close, preparing bank deposit. Collection of payments received in emergency room, laboratory, radiology, urgent care, surgery center. Customer service regarding billing issues, insurance and payments. Special projects for management team. Account documentation. Support to other positions when needed: Financial counselor, registrar, insurance verification, pre-biller, in patient and emergency room PAL. Show less

Education

  • Oak Grove High School
    1984 - 1987

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