Experience

DiLorenzo TRICARE Health Clinic

• Pentagon

• Health System Specialist

  • Feb 2018 - Present

  PERFORM THE ADMINISTRATIVE AND HUMAN RESOURCE MANAGEMENT FUNCTIONS relative to the staff supervised. Plan, schedule, and assign work to subordinates. Establish guidelines and performance expectations for direct reports, providing coaching and final performance reviews. Direct, counsel and instruct staff matters in all areas. Select and recommend selection of candidates for awards, promotions and reassignments. Ensure education and compliance with security and /Health Information Privacy and Accountability Act (HIPPA) directives for employees with access to classified or sensitive material or Personal health information. DEVELOP, MODIFY, AND /OR INTERPRET PERFORMANCE STANDARDS. Explain performance expectations to employees and provide regular feedback on strengths and weaknesses. Hold employees responsible for satisfactory completion of work assignments. Appraise subordinate workers performances ensuring consistency and equity in rating techniques. IMPLEMENT METHODS AND PROCEDURES TO IMPROVE ORGANIZATIONAL PERFORMANCE. Assess and revise policies and procedures as needed to find ways to improve quality, timelessness, and efficiency of work. Keep employees informed of management goals and objectives, as well as of changes in regulations, policies, and procedures governing the work. Identify employee developmental needs and provide or arrange for training (formal and on-the-job) to maintain and improve job performances RESOLVE PROBLEMS: Listen and resolve employee complaints. Initiate actions to correct performance or conduct problems. Effect minor disciplinary measures such as warnings and reprimands and recommend action in more serious disciplinary matters. Prepare documentation to support such actions taken. Refer serious unresolved complaints to higher level management



US Army

• Fort Dix

• Registered Dental Hygienist

  • Jul 2008 - Jun 2012

  PROVIDE DIRECT PATIENT CARE under the general supervision. Develop and implement periodontal treatment protocol, complete comprehensive evaluation of all patients, establish a thorough oral hygiene instruction program, and perform oral cancer exams and promote awareness. Plan, coordinate and conduct preventive oral health programs for various patient groups. Develop and modify instructional methods and develop methods for evaluating the effectiveness of the preventive dentistry program. ADVISE PATIENTS about good nutrition and its impact on their oral health; provide radiographic surveys, periodontal and oral pathology screening, fluoride treatments and sealants; remove calculus, stain and plaque from above and below the gum line and maintain a clean, sterile and cheerful environment where patients feel comfortable and prepare patients for treatment. Maintain a recall list and communicate with patients to ensure patients stay on maintenance schedule. 10/2012-10/2013, as top hygienist, provided treatment to 12,998 patients with over 4,297 procedures, obtaining over 30 by-name patient accolades which contributed significantly to the Pentagon clinic patient satisfaction rate of 98%, 5% over DoD average.