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Bio

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Topline AI

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Experience

    • Real Estate
    • 1 - 100 Employee
    • Real Estate Agent
      • May 2020 - Present
    • Broker - Realtor
      • May 2016 - May 2020
    • United States
    • Hospitals and Health Care
    • Network Analyst Intermediate
      • Apr 2010 - Jul 2014

      Information Technology Services - Call Center Support Respond, research, and resolve issues via telephone calls, instant message and emails. Escalate problems to appropriate individual/group when necessary in a time appropriate manner. Provide support and call routing for EPIC: Ambulatory, ClinDoc, Prelude, Cadence, and Capsule upon request, and limited training when needed. Provide support for Medical Center employees using 100+ applications, Citrix, Cisco Network Servers, multiple Operating Systems including Win XP, Win 7, Solaris, HPUX. Troubleshoot hardware issues related to PCs, printers, servers, routers, switches, WANs, and assorted peripherals. Show less

    • Prog/Analyst Senior Staff Specialist
      • Jan 1994 - Mar 2010

      Experienced data warehouse professional; responsible for all aspects of ETL development, analysis, and reporting. Specialties: SAS, ORACLE 11g, SQL Server 2012, and Business Objects XI Experienced data warehouse professional; responsible for all aspects of ETL development, analysis, and reporting. Specialties: SAS, ORACLE 11g, SQL Server 2012, and Business Objects XI

Education

  • Marshall University
    Bachelor of Science (BS), Computer and Information Sciences and Support Services
    1978 - 1982
  • Superior School of Real Estate
    Post Licensing I,II,III, Realtor
    2017 - 2018

Community

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